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Time Slots

PTA FAQs

I created slots on the wrong date — how do I fix this? Go to the Appointments page. Open the Slo...

Updated 2 months ago by Anne Taves

Teams

PTA FAQs

How do teams work? A team can be either: A simple label for one teacher (e.g., "Team Blackhawks"...

Updated 2 months ago by Anne Taves

Rooms

PTA FAQs

Updated 2 months ago by Anne Taves

Data Edits

PTA FAQs

I edited the Room Number in Contacts, but it doesn't show up on Reports. When a class file is imp...

Updated 2 months ago by Anne Taves

Microsoft Entra ID (Formerly Azure AD)

Additional Integrations

pickAtime offers SSO integration with Microsoft Entra ID. This option will allow your participant...

Updated 2 months ago by Tara Cicora

Clever Integration

Additional Integrations

How the Integration Works The integration with Clever will bring in students, teachers, classes, ...

Updated 2 months ago by Tara Cicora

Connecting payment with PayPal

PickAtime Payment Options

To accept payments via PayPal in pickAtime, follow the steps below.  Note: You must have a PayPal...

Updated 2 months ago by Tara Cicora

Connecting payment with Authorize.net

PickAtime Payment Options

To accept payments via Authorize in pickAtime, follow the steps below.  Instructions for Setting ...

Updated 2 months ago by Tara Cicora

Payment Options

PickAtime Payment Options

PickAtime provides an integration with:  Stripe Paypal Authorize Myscho...

Updated 2 months ago by Tara Cicora

Creating Time Slots

Blackbaud User Guide Setup Steps

Updated 2 months ago by Tara Cicora

Class File

Importing Data Files in pickAtime Import Files

The Class file is essential for creating and associating classes with teachers in the pickAtime e...

Updated 3 months ago by Tara Cicora

General FAQs

Introduction

Can I pay by Credit Card over the phone? We do not accept payments by phone. To pay by credit car...

Updated 3 months ago by Anne Taves

Welcome

Introduction

Now that your account is set up, you're ready to build your first scheduler. PickATime offers fou...

Updated 3 months ago by Anne Taves

Class File Error Messages

Importing Data Files in pickAtime Import Error Messages

"Could not find teacher with teacherID XX" This error occurs when the Class file references a tea...

Updated 3 months ago by Tara Cicora

Insert Logo / Image / Document

Additional Event Features

Insert Logo / Image/document PickAtime offers an option to upload your logo/image/document via ou...

Updated 3 months ago by Tara Cicora

Global Setup / Business page

Additional Event Features Global Setup

Business Settings Primary Contact Select the contact record of the person who will man...

Updated 3 months ago by Tara Cicora

Administrators

PTA FAQs

Can I have multiple administrators on my account?  You can set up any number of users with Admini...

Updated 3 months ago by Tara Cicora

Enrollment File Error Messages

Importing Data Files in pickAtime Import Error Messages

"Student ID not found." This error occurs when the Enrollment file contains a StudentID that does...

Updated 3 months ago by Tara Cicora

Teacher File Error Messages

Importing Data Files in pickAtime Import Error Messages

"Found contact with teacherID of ABC and a different contact with email of betsy@noemail.com" Thi...

Updated 3 months ago by Tara Cicora

Events File

Importing Data Files in pickAtime Import Files

The Events File allows you to import either Normal Events (with appointment slots) or Roster Even...

Updated 3 months ago by Tara Cicora