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Classes
Classes How do I hide a class so parents can't book it? You have two options: Option 1: Set the c...
Canceled Appointments
Appointments List
Appointments List
Why is the Appointments List red? This means you have appointments with some sort ...
Appointment Limits
How can I limit parents to one appointment per teacher? With the PTA (Parent Teacher Appointments...
Appointments
Admin UI
Admin UI
Why is the Appointments List red? This means you have appointments with some sort of problem that...
Account
Administrators
Administrators
Can I have multiple administrators on my account? Yes, you can set up any number of users with ad...
Account
Invoices
Invoices
Invoices
How do I view my invoices? Log in and select Reports / Account Reports. Choose Account / Invoice...
Account
How do I change the name of my account? Go to Global Setup / Business. At the top, select Busine...
Snow Days / Emergency Rescheduling
We need to cancel a day due to snow and move all appointments to a new date. Go to Appointments ...
Passwords
A participant can't remember her password. Self-service: Click Forgot Password on the login page...
Emails
How do I customize emails? Go to Settings / Notifications to customize the Confirmation, Reminder...
Working in the Admin UI
The time slot boxes are too small — how do I adjust this? Manually: Hover over a time marker lin...