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Checklist
In order to set up your Parent‐Teacher Conference event using the PTA scheduler you will need to ...
Time Slots
I created slots on the wrong date? Go to the Appointments page and select Move Slots from the Slo...
Teachers
How do I sort my teacher roster? On the Appointments page, click the Teachers dropdown and select...
Scheduler
Can my event span multiple days? Yes. To set up a multi-day event, navigate to the Appointments t...
We have conferences on two days, and we only need to cancel one day of conferences. We'd like to let parents continue to book on the day that is not cancelled.
In the Admin UI, open the event, on the Appointments tab select the date of conferences on the ca...
We have conferences that we need to cancel on account of a snow day. We would like to move all conferences to a new day.
In the Admin UI, open the event, on the Appointments tab select the date of conferences on the ca...
Can I email each teacher their schedule?
Yes, on the Reports / Event Reports page, select the Teachers' Schedule report from the report pu...
Can I email each parent their schedule?
Yes, on the Reports / Event Reports page, select the Parents' Schedule report from the report pul...
Our school conferences were last month, but we'd like to view the Reports from the conference. How do I view conference data in the past?
Even if your event has ended, your data remains accessible. To view reports for a past conference...
Sometimes when my parents try to log in to book the site will tell them that they are a bot. Why is that?
The "bot" message is triggered by Google reCAPTCHA, a security tool we use to protect the system ...
I'm trying to reset the password for a parent, but I'm getting a message that says I can not
This happens because of privacy and security protocols designed to protect parent data across dif...
My teachers are receiving a message to "contact the Administrator" for a password
This message would come up if you import a password for your teachers. For these teachers, let th...
I've imported my teacher file this year with a new password for my teachers. But it seems that only the password they set for last year works?
This is because once a user (like a teacher) has "taken ownership" of their account by setting a ...
How do I change my password?
To change your password, follow these quick steps: On the Online Scheduler page, click Settings ...
A parent called and can not remember her password?
If a parent has forgotten their password, they can reset it themselves, or you can do it for them...
I have a parent who claims that they booked an appointment, but when they log in they can't see any appointments
It is common for this issue to be caused by a parent having multiple accounts (using different em...
How can I login as parent? How can I impersonate parent?
Logging in as a parent allows you to manage their schedule or view the site exactly as they see i...
Is there a way to see when a conference was scheduled by a parent? Not the time of the conference,but the time/date it was actually scheduled.
Yes, you can track exactly when an appointment was created (the "transaction time") using either ...
Directions for Parents
Follow the link provided by your school to access the Scheduler. Once on the site, follow the ste...
Directions for Parents (single event)
Follow the directions provided by your school to get to the Parent Teacher Conference Scheduler. ...