Getting Started
Do I have to connect to the SKY API?
Yes. pickAtime now requires the Blackbaud SKY API for all Blackbaud integrations — legacy (non-SKY) integrations are no longer supported.
To use Blackbaud SSO and data imports, you must:
- Install the pickAtime application from the Blackbaud Marketplace.
- Connect your account to the SKY API.
- Configure your SSO settings.
Why is there an SSO Login URL?
The SSO Login URL — found under Global Setup / Business / Show Advanced Options / Single Sign On Options / Blackbaud — is used when an administrator's session expires.
Rather than requiring admins to re-initiate SSO from scratch, pickAtime redirects them to this login page so they can quickly regain access.
I'm ready to test my event. Why can't I or our test parent access pickAtime from the Resource Tile?
This is usually an SSO configuration issue. Check the following:
- The SKY API integration is connected
- The Resource Tile has been configured correctly
- The SSO URL is correct
- The Resource Tile has been published
- Parents have permission to access the Resource Tile