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Resource Board

Parents can access the Resource Tile, but teachers can't (or vice versa).

Work through the following checks in order:

  1. Go to Core / Security / Authentication Settings / SSO Settings and review the pickAtime SSO settings.
  2. Go to Core / Content / Additional Content Types / Links and check the Category Settings for the pickAtime SSO link.
    • If the category is set to Secure, confirm the correct roles are added. If not, add them and test.
  3. Click the category name to see all links in it.
  4. Click Edit Link and confirm:
    • The Publish date is earlier than today's date.
    • Copy the Destination URL for use in the next steps.
  5. Go to Core / Content / Resource Boards, click Edit Post, and confirm the Category and Category Link match those from step 4. Send the direct SSO link to the affected parents/teachers to test it directly.
  6. Go to Core / Users, find the affected user, and open their Contact Card / Access tab. Review their Personas and Roles.
  7. Click Employment → Edit and confirm they have the correct roles assigned.
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