Resource Board

Parents can access the Resource Tile, but teachers can't (or vice versa). 
 Work through the following checks in order: 
 
 Go to Core / Security / Authentication Settings / SSO Settings and review the pickAtime SSO settings. 
 Go to Core / Content / Additional Content Types / Links and check the Category Settings for the pickAtime SSO link.
 
 If the category is set to Secure , confirm the correct roles are added. If not, add them and test. 
 
 
 Click the category name to see all links in it. 
 Click Edit Link and confirm:
 
 The Publish date is earlier than today's date. 
 Copy the Destination URL for use in the next steps. 
 
 
 Go to Core / Content / Resource Boards , click Edit Post , and confirm the Category and Category Link match those from step 4. Send the direct SSO link to the affected parents/teachers to test it directly. 
 Go to Core / Users , find the affected user, and open their Contact Card / Access tab. Review their Personas and Roles . 
 Click Employment → Edit and confirm they have the correct roles assigned.