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Is there a way to allow my parents to only see a certain event on our account?

Simple PTA FAQs Admin UI

Yes, you can use the Category Sort option to control what is seen and how it is seen on your acco...

Updated 1 month ago by Tara Cicora

Every time I change the Open scheduler to customers on one of my events, it changes this on my other events? Why are my events connected?

Simple PTA FAQs Admin UI

How to Separate Your Event Settings To ensure that changes made to one event - such as the "Open ...

Updated 1 month ago by Tara Cicora

On the Appointments List page I noticed orange appointments with the status 'Customer is creating this appointment'. What do we need to fix these?

Simple PTA FAQs Admin UI

If you see appointments highlighted in orange on the Appointments List page, it indicates that a ...

Updated 1 month ago by Tara Cicora

Why is the Appointments List red?

Simple PTA FAQs Admin UI

A "Problem Appointment" occurs when a registration is placed on hold because it no longer fits th...

Updated 1 month ago by Tara Cicora

I'm getting the message "email address already exists, can't create doubles" when I add a teacher email address. What does this mean?

Simple PTA FAQs Administrators

This means that the teacher's email address you added already exists with an account in pickAtime...

Updated 1 month ago by Tara Cicora

Reports

Simple PTA Management Guide

Upon logging into your pickAtime account, you will default to the Event Reporting page within the...

Updated 1 month ago by Tara Cicora

Problem Appointments

Simple PTA Management Guide

The Appointments List serves as a master record for all bookings. It is also your primary tool fo...

Updated 1 month ago by Tara Cicora

Passwords

Simple PTA Management Guide

Resetting Passwords for Individual Contacts Navigate to the Contacts page of the Admin UI. Se...

Updated 1 month ago by Tara Cicora

Allow Teachers to Pre-Book Appointments

Simple PTA Management Guide

The default Administrative access for teachers is Appointment Viewer access only. You can, howeve...

Updated 1 month ago by Tara Cicora

Allow Teachers to Block Slots

Simple PTA Management Guide

The default Administrative access for teachers is Appointment Viewer access only. You can, howeve...

Updated 1 month ago by Tara Cicora

Administrator Access

Simple PTA Management Guide

From the Contacts tab, you can search for a contact, select their name, and adjust the "Admin Lev...

Updated 1 month ago by Tara Cicora

STEP ONE: Setup Event

Simple PTA Setup Guide

Create Your Event When you first log in to your account from the pickAtime home page, you will be...

Updated 1 month ago by Tara Cicora

Previous Users of pickAtime

Simple PTA Setup Guide

If you have previously created an account with pickAtime, you will not need to create a new accou...

Updated 1 month ago by Tara Cicora

Teachers

PTA FAQs

How do I sort my teacher roster?  On the Appointments page, select the Teachers drop-down and the...

Updated 1 month ago by Tara Cicora

Scheduler

PTA FAQs

Every time I change the Open scheduler to customers on one of my events, it changes this on my ot...

Updated 1 month ago by Tara Cicora

Reports

PTA FAQs

Our school conferences were last month, but we'd like to view the Reports from the conference. Ho...

Updated 1 month ago by Tara Cicora

Getting Started

Introduction

To get started with Pickatime, you will first need an account with us. To create an account, sele...

Updated 1 month ago by Tara Cicora

Events

PTA FAQs

I want to start with a new event for the Fall. I'd like all the old data to be removed. Make sur...

Updated 1 month ago by Tara Cicora

Passwords

PTA FAQs

A parent called and can not remember her password.  On the login page, the parent can click on th...

Updated 1 month ago by Tara Cicora

Parents

PTA FAQs

A parent has forgotten her password In the Admin UI, select the Contacts tab Search by name for ...

Updated 1 month ago by Tara Cicora