Skip to main content

Allow Customers to take multiple slots

Allow Customers to Take Multiple Slots

Use this feature when you want a single login to book multiple appointment slots at once.

Example use cases:

  • A parent booking flu shot appointments for three children
  • A parent booking a school tour for mom, dad, and child
  • A supervisor registering multiple team members for an event

Enabling the Feature

  1. Go to Settings / UI Setup / Advanced Settings / Multiple Appointment Booking.
  2. Check "Allow customers to take multiple slots."

On the scheduling page, this adds a pull-down above the available slots, letting customers select how many slots they want to book. They can never book more than the number currently available.

Capturing Per-Slot Information

Since each slot may belong to a different person (e.g., a different child or team member), you'll likely want to capture details for each individual appointment.

  1. Go to Settings / Appointment Fields.
  2. Create a custom field — e.g., "Participant Name" — which participants will fill out for each slot they book.

Customizing the Confirmation Email

When multiple appointments are booked in one session, pickAtime sends one combined email rather than one email per appointment. This email has three parts:

Section Behavior
Header Appears once, at the top
Body Repeats once per appointment booked
Footer Appears once, at the bottom

Put anything you don't want repeated in the Header or Footer — not the Body.

Example: Desired email output

Dear Joan Smith,

Thank you for scheduling the following appointments:
John Smith at 2:00 on July 15, 2012
Sue Smith at 2:00 on July 15, 2012
Billy Smith at 2:00 on July 15, 2012

Please arrive early to find parking.

How to structure this on the Email Templates page:

Section Content
Header Dear $(C_FIRST) $(C_LAST),
Thank you for scheduling the following appointment(s):
Body $(AF_PARTICIPANT_NAME) at $(TIME) on $(D_FULL)
Footer Please arrive 15 minutes early to find parking.

Available Macro Fields

Fields starting with $ are macros that auto-fill with appointment-specific data:

Macro What it inserts
$(C_FIRST) $(C_LAST) First/last name of the contact person (the one logging in and booking)
$(TIME) Time of the booked appointment
$(D_LONG) Date of the booked appointment
$(AF_PARTICIPANT_NAME) Name of the participant taking that specific slot, entered at booking time. (This field is custom — created via Settings / Appointment Fields.)
Back to top