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Invoices

Event FAQs

Updated 3 weeks ago by Anne Taves

Invoices

PTA FAQs

How do I view my invoices? Log in and select Reports / Account Reports. Choose Account / Invoice...

Updated 3 weeks ago by Anne Taves

Account

PTA FAQs

How do I change the name of my account? Go to Global Setup / Business. At the top, select Busine...

Updated 3 weeks ago by Anne Taves

Snow Days / Emergency Rescheduling

Event FAQs

We need to cancel a day due to snow and move all appointments to a new date. Go to Appointments ...

Updated 3 weeks ago by Anne Taves

Passwords

Event FAQs

A participant can't remember her password. Self-service: Click Forgot Password on the login page...

Updated 3 weeks ago by Anne Taves

Emails

Event FAQs

How do I customize emails? Go to Settings / Notifications to customize the Confirmation, Reminder...

Updated 3 weeks ago by Anne Taves

Working in the Admin UI

Event FAQs

The time slot boxes are too small — how do I adjust this? Manually: Hover over a time marker lin...

Updated 3 weeks ago by Anne Taves

Time Slots

Event FAQs

I created slots with the wrong duration. Slot duration cannot be edited. Delete the incorrect slo...

Updated 3 weeks ago by Anne Taves

Multiple Dates / Locations

Event FAQs

Can I have multiple dates for one event? Yes. Use the calendar on the left to create slots for yo...

Updated 3 weeks ago by Anne Taves

Cancelled Appointments

Event FAQs

Can I see a list of cancelled appointments for a specific participant? Go to Reports / Account R...

Updated 3 weeks ago by Anne Taves

Admin UI

Event FAQs

Why is the Appointments List red? This indicates appointments with an unresolved problem needing ...

Updated 3 weeks ago by Anne Taves

Checklist

Event Setup Guide

To set up your event using the Normal event scheduler, follow these steps: Create Your Event Cre...

Updated 3 weeks ago by Anne Taves

Canceled Appointments

PTA FAQs

Can I see a list of cancelled appointments for a specific teacher? Go to Reports / Account Repor...

Updated 3 weeks ago by Anne Taves

Admin UI Overview

Event Setup Guide

When you first log in to your pickAtime account, you will automatically land on the Administrativ...

Updated 3 weeks ago by Anne Taves

STEP TWO: Add a Resource

Event Setup Guide Event Setup

Defining Your Resources Every event requires at least one Resource — the "container" that holds y...

Updated 3 weeks ago by Anne Taves

STEP ONE: Create Event

Event Setup Guide Event Setup

Steps to Create a New Event Select Events / Preview from the sidebar. Click the green Add button...

Updated 3 weeks ago by Anne Taves

Teacher Access

Simple PTA Management Guide

Updated 3 weeks ago by Anne Taves

Scheduling Parent Apppointments in the Admin UI

Simple PTA Management Guide

Administrators can manually book appointments for parents through the Appointments t...

Updated 3 weeks ago by Anne Taves

Modifying Teacher or Room Data

Simple PTA Management Guide

Teachers Once the teacher has been imported into the system the teacher’s names will appear in th...

Updated 3 weeks ago by Anne Taves

Modifying Teacher or Room Data

PTA Management Guide

Teachers Once teacher and class data are imported, teacher names appear in Contacts and in the re...

Updated 3 weeks ago by Anne Taves