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Administrators

PTA FAQs

Can I have multiple administrators on my account?  You can set up any number of users with Admini...

Updated 1 week ago by Tara Cicora

Is there a way to allow my parents to see a certain event on our account?

Simple PTA FAQs Events

Yes, the Category Sort option is the most effective way to filter what your parents see. This is ...

Updated 2 weeks ago by Tara Cicora

Email Reminders

Simple PTA FAQs Emails

Including a table of appointments in your reminders is a highly effective way to ensure participa...

Updated 2 weeks ago by Tara Cicora

I want to change all booked appointments from In-Person to Virtual (or vice versa). How can I do this?

Simple PTA FAQs Appointments

If your meeting format changes for the entire day or a specific time block, the most efficient wa...

Updated 2 weeks ago by Tara Cicora

How do I sort my teacher roster?

Simple PTA FAQs Admin UI

You can reorganize the teacher list on the Appointments page to follow a specific alphabetical or...

Updated 2 weeks ago by Tara Cicora

Viewing Appointments on the Appointments tab

Simple PTA Management Guide

You can adjust the layout of the Appointments tab to make your schedule easier to read and naviga...

Updated 3 weeks ago by Tara Cicora

Teacher Access

Simple PTA Management Guide

Teachers can access their appointment schedules by logging in through the school’s unique schedul...

Updated 3 weeks ago by Tara Cicora

Sending Custom Emails Using Appointments List page

Simple PTA Management Guide

The Appointments List page provides a powerful, spreadsheet-style view of your bookings. Unlike t...

Updated 3 weeks ago by Tara Cicora

Scheduling Parent Apppointments in the Admin UI

Simple PTA Management Guide

Administrators can manually book appointments for parents through the Appointments tab. Follow th...

Updated 3 weeks ago by Tara Cicora

Contacts

Simple PTA Management Guide

In the Admin UI tool, select Contacts on the sidebar. On the Contacts page, you can search for a ...

Updated 3 weeks ago by Tara Cicora

STEP FIVE: Try it Out

Simple PTA Setup Guide

From the Admin UI on the Events / Preview page, select your event. Click on the Go To Event butt...

Updated 3 weeks ago by Tara Cicora

STEP THREE: Create Slots

Simple PTA Setup Guide

The Create Slots function is used to set up your appointment date(s), times, and duration of the ...

Updated 3 weeks ago by Tara Cicora

STEP TWO: Add or Import Teachers

Simple PTA Setup Guide

Manually Add in Teachers On the Event Management page of the Admin UI, select the Appointments ta...

Updated 3 weeks ago by Tara Cicora

Events File Error Messages

Importing Data Files in pickAtime Import Error Messages

"Event not found. EventID: XX" This message indicates that the Event ID is either incorrect or th...

Updated 3 weeks ago by Tara Cicora

Enrollment File Error Messages

Importing Data Files in pickAtime Import Error Messages

"Student ID not found." This error occurs when the Enrollment file contains a StudentID that does...

Updated 3 weeks ago by Tara Cicora

Teacher File Error Messages

Importing Data Files in pickAtime Import Error Messages

"Found contact with teacherID of ABC and a different contact with email of betsy@noemail.com" Thi...

Updated 3 weeks ago by Tara Cicora

Events File

Importing Data Files in pickAtime Import Files

The Events File allows you to import either Normal Events (with appointment slots) or Roster Even...

Updated 3 weeks ago by Tara Cicora

Slots File

Importing Data Files in pickAtime Import Files

The Slot File is used to define appointment availability (slots) for an event. Each row represent...

Updated 3 weeks ago by Tara Cicora

Appointments File

Importing Data Files in pickAtime Import Files

Importing Appointments To add Appointments, you first need to import a People file (see "Importin...

Updated 3 weeks ago by Tara Cicora

People File

Importing Data Files in pickAtime Import Files

The People File is used to import contact records for use in an event. This file can include diff...

Updated 3 weeks ago by Tara Cicora