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Turn it On and Test the Scheduler
1. Open the scheduler From the Admin UI, go to Events / Preview, select your event, and click G...
STEP FIVE: Try it Out
1. Open the scheduler From the Admin UI, go to Events / Preview, select your event, and click Go...
Blackbaud Checklist
To set up your Parent-Teacher Conference event using the PTA scheduler with Blackbaud integration...
Getting Started
Do I have to connect to the SKY API? Yes. pickAtime now requires the Blackbaud SKY API for all Bl...
Creating your SSO
Create the SSO PickAtime can link directly from the Blackbaud Resource Board to your Parent-Teach...
Rooms
Room Information The Room column can be displayed on the event scheduler by going to the Admin UI...
Creating Virtual, In-Person, and Choice Appointments
pickAtime makes it easy to offer virtual Parent-Teacher Conferences using your preferred online m...
Types of Parents within your pickatime account
Parents are categorized differently in Contacts, depending on their relationship to the school: ...
Teachers
Why is a teacher being directed to the parent side instead of the Admin UI? Teachers who are also...
Sync & Notifications
Will I receive daily sync emails? No — pickAtime only sends a notification if a sync error is det...
Single Sign-On (SSO)
Single Sign-On (SSO) What's the difference between the SSO URL and the Redirect URL? SSO UR...
Setting Up the SKY API Importer
I connected pickAtime through the Blackbaud Marketplace, but I don't see the SKY Importer. The SK...
Parents
Parents receive "We do not have that email in our database." When the Blackbaud integration is ac...
Resource Board
Parents can access the Resource Tile, but teachers can't (or vice versa). Work through the follow...
Managing Imported Data
How do I add a teacher without running another import? Go to Events Management / Class Editor. C...
Passwords
A parent is having trouble with her password. Parents have three options: Self-service reset: Cl...
Scheduler
How do I add a logo to my scheduling site? Go to Global Setup / Business, under Account Level Set...
STEP FOUR: Adjust Settings
Event Settings (UI Setup) The UI Setup page lets you adjust settings specific to a single event. ...
STEP THREE: Create Slots
To get started, go to Events / Preview, select your event, then click the Appointments tab. From ...
Product Updates
June 2026 Updates Captcha pickAtime has replaced Google Captcha with Cloudflare. Clever Data ...