Recently Updated Pages
Setting up a Consent Form
Adding Consent Forms in pickAtime If you need participants or parents to acknowledge and agree to...
Appointments List
The Appointment List page is your central hub for viewing and managing event bookings across your...
Export your Data
In the Admin UI tool, select the Importer on the sidebar. Click Sign in to Blackbaud. **SKY API...
Adding Counselors or other non-Teachers to your event
Q: Our counselors don't have specific classes with students. Can we mass-import a custom list of ...
Login Options
Standard Log in This is the most frequently used login option. Your participants will create an a...
Connecting pickatime with Google Workspace
Connecting pickAtime with Google Workspace A Google Workspace Service Account provides a simplifi...
Global Setup / Contacts Setup
Use this section to configure custom prompts and registration forms. This allows you to collect e...
Directing Parents to a Predetermined Event
You can direct parents to a specific event based on their student's grade. For example, a parent ...
Creating different time slots on the same teacher
I have a teacher who needs 15-minute time slots for her First Grade class and 30-minute time slot...
Category Options
Function The Category Sort option allows you to display your events by category, instead of all a...
Calendar Invite Options
PickAtime allows your participants and admins to add their appointments to their calendars. Follo...
Administrator Access
From the Contacts tab, you can search for a contact, select their name, and adjust the "Admin Lev...
Turn it On and Test the Scheduler
From the Admin UI on the Events Preview page, select your event. Click on the button to open th...
Setup Account
Integrating with BLACKBAUD SKY API Prior to connecting to pickAtime in the SKY API please be sure...
Modifying Teacher or Room Data
Teachers Once the teacher has been imported into the system the teacher’s names will appear in th...
Handling Appointment Errors
If an appointment appears with a red border, it indicates a system error or a scheduling conflict...
I booked and canceled some test appointments, will I receive any emails?
If you book and then immediately cancel your appointments, pickAtime will send a cancellation ema...
I'm testing the confirmation email and I have not yet received it. Does it take a long time?
It’s completely normal not to see the email immediately. In fact, there is a built-in delay of 20...
Can I change the time/verbiage of my reminder emails?
Yes, you have full control over both the timing and the content of your reminder emails. Any chan...
How do I turn off my E-Mail Reminders?
To turn off reminders for a specific event, follow these steps: Navigate to the Event Managemen...