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Directions for Participants
Please follow the link provided by your organization to access the Online Scheduler. Once you hav...
Directions for Participants
Follow the directions provided by your company to get to the Online Scheduler. Once on the site, ...
How can I see the appointments my parents have made?
To view a specific parent's schedule and manage their bookings, follow these steps: Navigate to...
A parent has logged in via mobile phone. How to locate a list of booked appointments and manage them?
To locate and manage appointments on a mobile device, a parent should follow these steps: Tap t...
A parent has forgotten the password
To reset a parent's password, follow these steps: In the Admin UI tool, go to the Contacts tab....
Which link should I give to my parents? The scheduling link for the account or the scheduling link for the selected event?
The link you choose depends on how much variety you want your parents to see. Here is how to deci...
Information for Previous Users
If you have previously created an account with pickAtime, you will not need to create a new accou...
Previous Users of pickAtime
If you have previously created an account with pickAtime, you will not need to create a new accou...
Reports
When you first log in to your account from the pickAtime home page, you will be in the Admin tool...
Reports
When you first log in to your account from the pickAtime home page, you will be in the Admin tool...
Reports
When you first log in to your account from the pickAtime home page, you will be in the Admin tool...
Can you call me so I can pay your invoice?
We are unable to take payments over the phone for security and privacy reasons. To pay by credit...
How do I view my invoices?
You can access your billing history and individual invoices directly from the reporting section o...
Can I pay my invoice by credit card?
To make a payment, you will need to access the billing report within your administrator account: ...
I have two events and some of the teachers are the same on both events.
How the "Cross-Event Sync" Works When a teacher is assigned to multiple events, the system treats...
Parent Student Relationships
How to View the Parent / Student Relationships On the Contacts tab, there is a smaller tab in the...
Built-in Browser Translation Tool
In 2026, navigating the multilingual web will be easier than ever. Most major browsers now featur...
STEP ONE: Setup Event
Create Your Event When you first log in to your account from the pickAtime home page, you will be...
UI Setup page (Event Scheduling)
EVENT SETTINGS Scheduler Availability Open Scheduler to customers on Select the dat...
How to Book Participant Appointments
1. Locate the Time Slot Select the Appointments tab at the top of the screen. Use the Calendar o...