Events

Starting a new event with all old data removed

1. Go to the Events page and click Add to create a new, empty event.
2. Go to Global Setup / Contacts, click Show Advanced Options, then click Remove All Customers.
3. Select the access level to delete, starting with Event Administrators.

Parents and teachers will then need to log in as new contacts and create new passwords.

⚠️ Important: Only remove contacts before importing your new data — not after. Doing this after importing can delete data you still need.

I have two events sharing some of the same teachers — how does blocking/booking work across them?

If a teacher is shared across two events, the system prevents double-booking automatically:

• Booking a slot on one event blocks the corresponding slot on the other event.
• Blocking a slot on one event also blocks the corresponding slot on the other event.

If you need to block time for a teacher on one event only (not the other), use Delete Time Slots instead of the block feature — deleting does not carry across events, while blocking does.