Events

Starting a new event with all old data removed 
 
 Go to the Events page and click Add to create a new, empty event. 
 Go to Global Setup / Contacts , click  Show Advanced Options , then click Remove All Customers . 
 Select the access level to delete, starting with Event Administrators . 
 
 Parents and teachers will then need to log in as new contacts and create new passwords. 
 
 ⚠️ Important: Only remove contacts before importing your new data — not after. Doing this after importing can delete data you still need. 
 
 
 I have two events sharing some of the same teachers — how does blocking/booking work across them? 
 If a teacher is shared across two events, the system prevents double-booking automatically: 
 
 Booking a slot on one event blocks the corresponding slot on the other event. 
 Blocking a slot on one event also blocks the corresponding slot on the other event. 
 
 
 If you need to block time for a teacher on one event only (not the other), use Delete Time Slots instead of the block feature — deleting does not carry across events, while blocking does.