Recently Updated Pages
Creating a New Blackbaud User
In order to set up a new user in Blackbaud, please do the following. Go to Core / Users, Add New...
Allow Teachers to Block Slots
The default Administrative access for teachers is Appointment Viewer access only. You can, howeve...
What Administrative Access levels are there?
Appointment Viewer - allows a contact to view the appointments made. Teachers are generally assig...
Introduction
PickAtime is an award-winning Blackbaud-approved partner providing online scheduling solutions bu...
Working in the Admin UI
Help! The time slot boxes in the Admin UI are really small. How can I adjust this? Put your curs...
Time Slots
I created slots on the wrong date? On the Appointments page, select the Slots drop-down and then...
Teams
How do teams work? A team can be simply a label for a teacher, such as "Team Blackhawks," or a te...
Snow Day
We have conferences that we need to cancel on account of a snow day. We would like to move all co...
Students
How do I see the classes for my students? In the Admin UI, go to the Contacts page and search for...
Rooms
Why doesn’t the Room Number I updated in Contacts show up in Reports? When you import a class fil...
Invoices
How do I view my invoices? Log into your pickAtime account from our home page, the Login section...
Data Imports
Help! I imported last year's data / the wrong class file The easiest solution is to delete all yo...
Data Files
How do I create a tab-delimited text file? If you're using Microsoft Excel: Open the File men...
Data Edits
I edited the Room Number in the Contacts section, but it does not show up on the Reports. When th...
Contacts
Why are the contacts different colors? Blue means that the contact (person) has never logged in ...
Appointment Limits
How can I limit parents to one appointment per teacher? With the PTA (Parent Teacher Appointment...
Appointments
I would like to offer Virtual appointments for part of the day (e.g., morning/early afternoon) an...
Moving a Class
From the Admin UI, select the Class Editor tab Select the Teacher from the list on the left Sele...
Modifying Enrollment Data
From the Admin UI, select the Class Editor tab. Select a teacher and then select the class. The ...
Creating Teams
You can combine teachers into teams on the Class Editor page. To create a team, you will do the f...