Parents
A parent has forgotten the password
To reset a parent's password, follow these steps: In the Admin UI tool, go to the Contacts tab....
A parent has logged in via mobile phone. How to locate a list of booked appointments and manage them?
To locate and manage appointments on a mobile device, a parent should follow these steps: Tap t...
How can I see the appointments my parents have made?
To view a specific parent's schedule and manage their bookings, follow these steps: Navigate to...
Is there a way to see when a conference was scheduled by a parent? Not the time of the conference,but the time/date it was actually scheduled.
Yes, you can track exactly when an appointment was created (the "transaction time") using either ...
How can I login as parent? How can I impersonate parent?
Logging in as a parent allows you to manage their schedule or view the site exactly as they see i...
I have a parent who claims that they booked an appointment, but when they log in they can't see any appointments
It is common for this issue to be caused by a parent having multiple accounts (using different em...