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The Slot File is used to define appointment availability (slots) for an event. Each row represents a time block for a resource (e.g., Nurse, Health Screening). Slots are assigned to a specific event and resource. If your event does not use time-based appointme...

The Events File allows you to import either Normal Events (with appointment slots) or Roster Events (registration-style events) into pickAtime. This document outlines the required format and instructions for both types. File Format File Type: Tab-delimited te...

"The file does not have a column labeled 'First' or 'First Name'" This error occurs when the system cannot locate the required First column in your Student file. The column title may be missing or incorrectly labeled. How to Fix: Open your Student file in a s...

The file does not have a column labeled "First" or "First Name." This error occurs when the Parent file is missing the required column for the parent's first name. The column must be labeled First or First Name, exactly as specified. How to Fix: Open your Par...

Could not find Parent with ID 'XX' or Student with ID 'YY', as this parent/student was not imported This error indicates that the ParentID or StudentID listed in the Parent-Student Relationship File does not match any record in the imported Parent File or Stud...

"Found contact with teacherID of ABC and a different contact with email of betsy@noemail.com" This error occurs when the Teacher file contains a row where the TeacherID and Email combination conflicts with existing records in the Admin UI. Specifically: The s...

"Could not find teacher with teacherID XX" This error occurs when the Class file references a teacherID that is not present in the Teacher file. The system matches each class to a teacher using the teacherID. If the teacher has not been imported from the Teach...

"Student ID not found." This error occurs when the Enrollment file contains a StudentID that does not exist in the Student file. The Enrollment file relies on the StudentID to match with a corresponding student already imported. How to Fix: Ensure that the St...

"Event not found. EventID: XX" This error occurs when the EventID in your Appointments file does not match any existing event on your account. This could mean the EventID is incorrect or the event has been deleted. How to Fix: Verify the correct EventID by go...

"Event not found. EventID: XX" This error occurs when the EventID in your Slots file does not match any existing event on your account. It may be due to an incorrect ID or a deleted event. How to Fix: Go to Event Management / Settings / UI Setup / Scheduling ...

"Event not found. EventID: XX" This message indicates that the Event ID is either incorrect or the event has been deleted. How to Fix: Go to Event Management /Settings/ UI Setup /Scheduling Link and copy the correct Event ID from the URL shown in the Schedulin...

"The file does not match the 'X' File type to import or has an incorrect file type.  Your file must be a tab - delimited text file (MS Excel -> *.txt (Tab delimited); Google Sheets -> *.tsv (Tab delimited))." Make sure your file is one of the two allowed file ...

This Quick Start Guide walks you through setting up summer scheduling events in pickAtime, including Summer School, Camps, Enrichment Programs, Athletic Programs, and other roster-based events. Overview In this guide, you will learn how to: Create your pickA...

Use pickAtime Rostering to organize athletic registrations, tryouts, evaluations, camps, and team sign-ups — all from one easy-to-manage online scheduler. This guide walks you through creating and publishing an athletic event registration system for schools, d...

Adding Students to a Normal Event Q: We'd like our Normal event to let parents attach their students. Can we import a student list into pickAtime? Yes. Follow these steps to set up student-participant relationships, similar to a standard PTA event: Step 1: Imp...

PickAtime provides an integration with:  Stripe Paypal Authorize Myschoolbucks How to Set Up Payments in pickAtime You can accept payments for appointments at either the Event Level (for single bookings) or the Account Level (for...