Admin UI

Why is the Appointments List red?

This indicates appointments with an unresolved problem needing attention — the tab and the appointment both display in red. See the Problem Appointments page for the different ways this can happen.

I see orange appointments labeled "Customer is creating this appointment" — what do I need to fix?

Nothing — this is expected behavior. Orange indicates a booking in progress:

• These appointments can't be manually deleted or selected for email notifications.
• If the participant goes inactive without finishing, the system automatically cancels the in-progress booking.
• The orange status disappears once the participant completes booking.

This also helps admins booking manually — it prevents you from selecting a slot a participant is actively booking.

Why does changing "Open scheduler to customers" on one event also change it on my other events?

Your events are linked via Propagator Mode. To make changes apply to only the current event:

1. Go to Events Preview / Events Settings.
2. Under Propagator Mode / Propagate Changes To, change the setting from "all events of this type" to "only the current event."