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To accept payments via Authorize in pickAtime, follow the steps below.  Instructions for Setting Up Authorize: Sign in to Authorize. On the sidebar, navigate to Account / Account & API Settings. Select API Credentials and Keys. Here you can see the API Login ...

To accept payments via PayPal in pickAtime, follow the steps below.  Note: You must have a PayPal Business or Business-PRO account to proceed. Instructions for Setting Up PayPal (REST API): Log in to PayPal using your Business account. Navigate to the PayPal...

To accept payments via Stripe in pickAtime, follow the steps below.  Note: You must have a Stripe Business account to proceed. Instructions for Setting Up Stripe: Log in to Stripe using your Business account. In the top-right corner, click Switch live accoun...

The pickAtime and ClassLink integration consists of two essential components: Direct Data Import and Single Sign-On (SSO). Follow the steps below to connect your accounts. Step 1: Add the pickAtime Application Log in to your ClassLink Management Console. ...

How the Integration Works The integration with Clever will bring in students, teachers, classes, and enrollment, and no SSO. You will do a one-time import to bring in the initial data. Optionally, the data could be synced nightly at 1 AM.  Once the data has be...

pickAtime offers SSO integration with Microsoft Entra ID. This option will allow your participants to access pickAtime from the Entra ID Portal without the need to create an account. This guide walks you through configuring Microsoft Entra ID (Azure AD) SSO fo...

This guide explains how to connect Veracross with pickAtime. Please note that the setup process is completed inside the Veracross Axiom backend. Before You Begin You must have one of the following Veracross roles or permissions: System Administrator IT Adm...

Why is the Appointments List red? This indicates appointments with an unresolved problem needing attention — the tab and the appointment both display in red. See the Problem Appointments page for the different ways this can happen. I see orange appointments l...

How do I see who has signed up for an appointment? Via Reports: Logging in takes you directly to the Reports area, where several reports show scheduled appointments. Via Admin UI: Select your event, go to Appointments, and click a date/time — the participant's...

Can I see a list of cancelled appointments for a specific participant? Go to Reports / Account Reports. Select Cancelled Appointments. Sort by resource name to find all relevant appointments.

How do I customize emails? Go to Settings / Notifications to customize the Confirmation, Reminder, and Cancellation email templates. How can I view emails that have been sent? Go to Contacts and search for the contact. Select them, then click the small Log t...

Can I have multiple dates for one event? Yes. Use the calendar on the left to create slots for your first date, then select a new date and repeat — no need to create a separate event per date. Can I have multiple locations for one event? Yes — create a separa...