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Appointment Fields

Can I prompt my parents for a phone number? or additional information?

See the following page for complete details on collecting information from your parents:

Collect Parent Information

Best Practices

With the PTA product, the parent name and email address are collected when the parent logs in. The student name is collected when the parent connects their student to their account.

Because this information has already been collected, parents should not be asked to enter it again each time they book an appointment.

On the Settings / Appointment Fields page, you generally should not include prompts for Student Name, Parent Name, or Email Address. Removing these unnecessary fields makes the booking process quicker and avoids duplicate data entry.