PTA FAQs

How do I change the name of my account? To change the account name, follow these steps in the Adm...

Can I have multiple administrators on my account?  You can set up any number of users with Admini...

Why is the Appointments List red?  This means that you have appointments that have some sort of p...

I would like to offer Virtual appointments for part of the day (e.g., morning/early afternoon) an...

How can I limit parents to one appointment per teacher?  With the PTA (Parent Teacher Appointment...

Why is the Appointments List red?  This means that you have appointments that have some sort of p...

Can I see a list of Canceled Appointments for a teacher?  To view canceled appointments: In the R...

Classes I’d like to hide some classes on my account so parents can not book those classes If ther...

Why are the contacts different colors?  Blue means that the contact (person) has never logged in ...

I edited the Room Number in the Contacts section, but it does not show up on the Reports. When th...

How do I create a tab-delimited text file?  If you're using Microsoft Excel: Open the File men...

Help! I imported last year's data / the wrong class file The easiest solution is to delete all yo...

I have a current event set on the site, but the date needs to be changed.  Is there a way to upda...

I'd like to use the Duplicate PTA option, but it is not enabled.  The "Duplicate PTA" option crea...

How can I view any emails that have been sent?  This can be viewed on the individual contact leve...

I want to start with a new event for the Fall. I'd like all the old data to be removed. Make sur...

Which link should I give to my parents? The scheduling link for the account or the scheduling lin...

How do I view my invoices? Log into your pickAtime account from our home page, the Login section...

A parent has forgotten her password In the Admin UI, select the Contacts tab Search by name for ...