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Passwords

Resetting Passwords for Individual Contacts

  1. Navigate to the Contacts page of the Admin UI.

  2. Search for the contact by name and select them in the search result.

  3. Click the Reset PW button under the Search console.

  4. The password will revert to the system default.

Note: The default password is found and managed on the Global Setup / Contacts page, Advanced Options section. 


Resetting Passwords for All Teachers

To perform a bulk password reset for your teaching staff:

  1. Navigate to the Global Setup / Contacts Setup page.

  2. Scroll to the bottom and click the Reset PW button.

  3. When prompted for an Administrative Level, select Appointment Viewer from the dropdown menu.

  4. Confirm the action to reset all passwords to the current default password listed on this page.