Resource Board

Parents can access the Resource Tile, but teachers cannot.can't (or vice versa).

Work through the following checks in order:

Go to Core / Teachers can access the Resource Tile, but parents cannot.

1) Open the "SSO Setup" page [Core > Security (menu) >/ Authentication Settings (menu item) >/ SSO Settings (tab)] and review the pickAtime SSO settingssettings.

forGo pickatime.to

2) Now open the "Additional content types" page [Core >/ Content (menu) >/ Additional Content Types (menu item) >/ Links (tab)] and comparecheck the Category Settings thatfor the PickAtimepickAtime SSO Linklink. belongs

to. 

Pay attention to the selected type of access toIf the category [Public/Secure].is Ifset youto haveSecure, selectedconfirm the Secure option, please make sure that 

appropriatecorrect roles are added to the right list.added. If not, add them and testtest. the SSO.

If this does not help, go to the steps below.

3) Click on the category name to see a list ofall links that belong toin it.

4)Click Press the Edit link buttonLink and reviewconfirm: the

settings.The Make sure that the Publish date is lessearlier than the currenttoday's date. Copy the Destination URL for further use.

5) Open the "Resource Boards" page [Core > Content (menu) > Resource boards (menu item)]. Press the "Edit post" button and make sure that Category and Category Link correspond to those that you openeduse in the previousnext steps. Go to Core / Content / Resource Boards, click Edit Post, and confirm the Category and Category Link match those from step 4. Send the direct SSO link fromto the previousaffected stepparents/teachers to your parents/faculty members so they can test it directly.

Go

6)to OpenCore the/ "Users" page and, find the user(s)affected who cannot access pickAtime via the PickAtime SSO tile. Press on this useruser, and selectopen thetheir Contact Card / Access tabtab. inReview thetheir Contact card,Personas and reviewRoles.

theirClick PersonasEmployment → Edit and Roles sections.

7) Click on the "Employment" button and click on the Edit button, and ensure thatconfirm they have the correct roles.

roles assigned.