Parents

Parents receive the message “We do not have that email in our database.”

When the Blackbaud Integration is in use, parents can only access the school account from the Resource Board. Parents cannot log in from pickatime.com; they must be directed to use either the Resource Board.

Can parents log in directly through pickAtime.com?

No. When using the Blackbaud Integration, parents must access pickAtime through the Blackbaud Resource Board or SSO link.