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Allow Customers to take multiple slots

Allow Customers to Take Multiple Slots

ThisUse wouldthis be usedfeature when you want toa allow onesingle login to takebook multiple appointment slots at the same time. once.

SomeExample examplesuse might be:cases:

  • aA parent booking flu shot appointments for three children 
  • aA parent booking a school tour for mom, dad, &and child
  • aA supervisor registering multiple team members for an event

To enable

Enabling thisthe feature,Feature

go
    Go to the Settings / UI Setup / Advanced Settings / Multiple Appointment Booking. pageCheck and select “allow"Allow customers to take multiple slots.”"

    On the scheduling page, this will displayadds a pull-down above your slots, where the customeravailable canslots, letting customers select thehow number ofmany slots they wishwant to book. They willcan never be able to book more than the number availablecurrently at any given time. 

    available.

    Capturing Per-Slot Information

    YouSince willeach mostslot may belong to a different person (e.g., a different child or team member), you'll likely also want to capture informationdetails onfor each slotindividual thatappointment.

    is
    beingGo booked -- such as the name of the person participating or attending. You would do this by going into theto Settings / Appointment Fields. pageCreate anda creatingcustom newfield fields— thate.g., you"Participant wouldName" prompt— yourwhich participantparticipants towill fill out for each appointment.slot Anthey examplebook. might be
    “Participant Name.”

    Customizing yourthe Email:Confirmation

    Email

    When you select this option, you will want to adjust your email templates. When multiple appointments are createdbooked in one session, pickAtime sends one combined email rather than one email per appointment. This email has three parts:

    Section Behavior Header Appears once, at the sametop time, we sendBody onlyRepeats oneonce email. The email will contain one header section, one footer section, and then a body section for eachper appointment made.booked This means thatFooter anyAppears textonce, at the bottom

    Put anything you do notdon't want repeated, you should putrepeated in the headerHeader or theFooter footer,— not the body. Body.

    ForExample: example, if you would like yourDesired email to read something such as: output

    Dear Joan Smith,

    Thank you for scheduling the following appointments:

    John Smith at 2:00 on July 15, 2012

    Sue Smith at 2:00 on July 15, 2012

    Billy Smith at 2:00 on July 15, 2012

    Please arrive early to find parking. 

    OnHow to structure this on the Settings / E-MailEmail Templates page, you would enter your text as follows:

    Header:page:

    Section Content Header Dear $(C_FIRST) $(C_LAST), 


    Thank you for scheduling the following appointment(s):

    Body:

    $(AF_PARTICIPANT_NAME) at $(TIME) on $(D_FULL)

    Footer:

    Please arrive 15 minutes early to find parking.

    Available Macro Fields

    TheFields fields beginningstarting with $ are Macromacros fields,that and they will auto-fill in with appointment-specific information. data:

    Macro What it inserts $(C_FIRST) $(C_LAST) is the first and First/last name of the contact person -- (the personone logging into the scheduling sitein and bookingbooking) the appointment. This name is captured when the contact person first registers. 

    $(TIME) is the timeTime of the booked appointment booked

    $(D_LONG) is the dateDate of the booked appointment booked

    $(AF_PARTICIPANT_NAME) is the nameName of the participant who will be taking thethat appointmentspecific slot. This name will beslot, entered byat thebooking contacttime. person when the appointment is booked. (This field wasis custom — created on thevia Settings / Appointment FieldsFields.) page by

    adding a new field called Participant Name. 
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