Reports
When you log into pickAtime, you'll land on the Event ReportingReports page by default. Reports fall into two categories: Event-Specific and Account-Specific.
Event-Specific Reports
Select your event from the Event pull-down. If your event's dates have already passed, enter a From/To date range to pull historical data — otherwise, this is optional.
| Report | What it shows |
|---|---|
| Teachers' Schedule | Appointment schedule per teacher. Supports filtering by teacher, plus "Show All Slots" to see every slot (booked or not). Can be emailed to all teachers or one individual. |
| Teachers' Appts | Number of appointments scheduled per teacher |
| Teachers' Slots | Number of available vs. total slots per teacher |
| Parents' Schedule | Sorted appointment list per parent. Filterable by individual parent; can be emailed to all or one parent. Can be sent directly to parents. |
| Number of Parents and Students | Count of parents/students with appointments, sorted by date for multi-day events |
| Appointment Histogram | Number of appointments by date and time |
| Appointment Count by Parent | List of parents and how many appointments each has made |
| Appointment Count by Student | List of students with booked appointments |
| Students Without Any Scheduled Appointments | Students whose parents haven't booked any appointments. Can be sent to parents. |
| All Teacher/Team Appointments | Like Teachers' Schedule, but for teachers on a team, shows a combined master schedule of both individual and team appointments |
| Appointments by Date/Time | All appointments listed chronologically |
| Display Only Empty (Not Blocked) Slots | List of open, unblocked slots per teacher |
Additional Report Fields: Most reports support adding extra columns via links like "Student's Contact Fields," "Parent's Contact Fields," and "Appointment Fields" — useful for pulling in details like email addresses or Student IDs.
Managing Reports
Every report supports the following options:
| Action | Description |
|---|---|
| Format | Print, export to XML, or export to tab-delimited (Excel-compatible) |
| Email Report | Send the report to yourself or others |
| Save Report Settings | Saves customizations (e.g., added fields) so they persist next time you run the report |
| Schedule Report Delivery | Set a date range, time of day, and frequency for automated email delivery |
Account-Specific Reports
Toggle to Account Reports mode to view data across your entire vendor account (all events).
| Report | What it shows |
|---|---|
| Settings | Your account's auto-generated scheduler URL |
| Account – Invoices and Payments | Account balance, invoice history, and payment history. Click an invoice # to view it and pay by credit card. |
| Problem Appointments | Appointments placed "on hold" — e.g., when a slot with an existing appointment is deleted, the appointment isn't deleted but flagged here for review |
| Appointments from All Events | All appointments across every event on your account |
| Contacts Without Appointments | Contacts who've logged in but never booked an appointment |
| List of Administrators | Admin emails and access levels. For teachers (auto-assigned Appointment Viewer access), this also shows which resources/teachers they can access. Click Additional Fields → Last Logged In to see last login dates. |
| Cancelled Appointments | All cancelled appointments, with cancellation date/time and who cancelled |
| Appointment Counts for All Events | Total appointment counts across every event |
| Resource Mapping | Shows all resources and their associated contacts/teachers — useful for verifying Team assignments |
| Scheduled Report Delivery | Overview of your automated report deliveries — recipients, frequency, last sent date. Delete entries here to cancel a scheduled delivery. |
| Appointments Summary by Contacts | Appointments booked by specific contact(s), across all events on the account |