STEP THREE: Create Time Slots
Create
Managing Appointment Slots Function
TheThis Createarticle Slotscovers functioneverything isyou usedneed to generatecreate and manage appointment dates, times, and appointment durationsslots for your event.event, including creating, updating, copying, moving, blocking, and deleting slots.
Accessing the CreateCreating Slots Function
NavigateTo get started, go to Events /> Preview, fromselect your event, then click the navigation menu.
Select your event from the list.
Click the Appointments button.
Select the Appointments tab.
OnFrom the left-hand sidecalendar, of the page, you will see a calendar. Selectselect the date you wouldwant liketo work with. Then open the Slots drop-down and choose Create Slots.
Step 1: Choose which teachers to create slots for.for
In the firstslot date.
Onchoose the right-hand side, you will see a list of your teachers/resources.
If all teachers will use the same schedule, you do not need to select individual teachers.
If teachers will have different schedules, select the teacher(s) you would likewhether to create slots for beforeselected continuing.
Slotteachers/resources. MenuTo Options
select Themultiple Slotsteachers, drop-downhold menuCtrl includeswhile clicking names in the followingright-hand options:
Create Slots
Delete Time Slots
Update Slots
Copy Slots
Move Slots
Select Create Slots to open the Slot Generator window.panel.
Creating Appointment Slots
Step 1: Select Teachers
Choose whether the slots should be created for:
Selected teacher(s) only
All teachers/resources
Step 2: ConfigureSet Timeyour Settingstime and duration
Field
Description
From
Start time of the first appointmentslot
To
End time of the final appointmentlast slot
Duration
Length of each appointment (in minutes.minutes)
Travel Break
Optional gap between appointments
Example: 10-minute slots with a 5-minute travel break create slots at 8:00–8:10, 8:15–8:25, 8:30–8:40, and so on.
Note: If you need a break that doesn't align with your slot duration between(e.g., appointments.20-minute
Example:but a 40-minute lunch break), create slots in two batches — one before the break and one after.
Duration: 10 minutes
Travel Break: 5 minutes
This creates:
8:00–8:10
8:15–8:25
8:30–8:40
etc.
AppointmentStep Types3: Choose appointment type
Select the appointment format you would like to offer.Type
Description
Indicator
In-Person
Parents will receive the room/location information in their confirmation and reminder emails.info
Slots display with a P indicator.
Virtual
Parents will receive the virtuala meeting link in their confirmation and reminder emails.
Slots display with a V indicator.
In-Person or Virtual
Parents may choose eithertheir meetingpreferred format during scheduling.
Slots display with a PV indicator.
SlotStep Types4: Set slot visibility
Select
Option
What it does
Visible for Customer
Available for online booking on the Online Scheduler (CUI).
Hidden from Customer
Hidden from parents but remainsparents; visible in the Admin UI.UI This can be used for reserved appointments.only
Shown with “Call”"Call" Status
Visible isto visible,parents, but parentsthey're are instructedprompted to contactcall the school directlyto when selecting the appointment.book
Make Unavailable
Visible in the Admin UI but cannotnot bebookable bookedonline online.(use Thisfor islunch commonlybreaks, usedmeetings, for:etc.)
Lunch
Planning periods
Meetings
Staff availability blocks
You maycan optionally enteradd a custom message for unavailable slots.
MaximumStep Appointments5: PerSet Slotmaximum appointments per slot (optional)
Use thethis Maximumfor allowedgroup appointmentssessions, peropen slotlabs, fieldor toany determinescenario howwhere manymultiple appointmentsfamilies can bebook bookedthe during eachsame time slot.
This is commonly used for:
Group sessions
Open lab hours
Multi-family events
Camp or roster scheduling
Creating Slots for Multiple Days ofor SlotsTeachers
IfSame schedule across multiple daysdays: will use the same schedule:
Enable the Multiple Dates option
andSelect the additional dates
Create slots forselect all selectedapplicable dates simultaneouslybefore saving.
Different
scheduleIfper eachday: day has a different schedule:
Create slots for the first day
Selectto the next date fromon the calendar and repeat.
Repeat the slot creation process
Creating Different Schedulesschedules forper Differentteacher: Teachers
If teachers/resources require different schedules:
Select thea teacher (or group of teachers
Createcreate their slotsslots, andsave, clickthen save
Selectfor the next teacher/groupteacher or group.
Tip:
Repeat as needed
To select multiple teachers:
Hold the Ctrl key while selecting additional names. Continue this process untilIf you have a group of teachers collected that you would like to create the same time slots for.
Note that if you have created the same slots for all your teachers, you will not see the individual slots displayed unless you select one of the teacher names (from the right-hand side). This allows you to create identical schedules for selected groups of teachers/resources.
Viewing Teacher Slots
If slots are created for all teachers at once, individual appointment slots maywon't notdisplay immediatelyuntil display.
To viewclick a specific teacher’s slots:
Click on the teacher’teacher's name fromin the right-hand panelpanel.
Time Increment Display
The time increments displayed on the Appointments page automatically adjust based on your slot durations.
Examples:
10-minute slots → 10-minute display increments
15-minute slots → 15-minute display increments
If multiple slot durations exist, the display will use the lowest common denominator.
Example:
10-minute slots
15-minute slots
Result:
Display increments become 5 minutes
To manually adjust display increments:
Navigate to Settings / Vendor UI Setup
Modify the Draw Time Every setting
If using Travel Breaks, you may also want to adjust this setting to align with your break duration.
Important Notes: Create Slots Does Not ReplaceUpdating Existing Slots
The Create Slots function only adds new slots. It does not automatically overwrite or remove existing slots.
Example:
Existing slots: 8:00 AM – 12:00 PM
Desired schedule: 9:00 AM – 12:00 PM
You must either:
Delete the unwanted 8:00 AM – 9:00 AM slots
Or delete all slots and recreate the schedule
Updating Slots
TheUse Update Slots feature will allow you to updatechange the characteristics of existing slots.slots Thiswithout featuredeleting willand allowrecreating youthem. to:To access it, go to the Appointments tab, select a date and teacher, then choose Slots > Update Slots from the drop-down.
You can update:
ChangeappointmentAppointment
typestype (e.g., switch from in-person to virtual)Increaseor decrease the maximumMaximum appointments
allowedper slotHideslotsSlot
fromvisibilityparents
Note: TheImportant: Update Slots feature does not change the start time,times, end time,times, or durationappointment ofduration. existingTo change those, you must delete and recreate the slots.
Accessing Update Slots
This will open the Slot Updater dialog box.
The dialog box will allow you to enter a range of times. You will have several options for making changes to an existing slot.
The "Keep existing slot type on slots being updated" checkbox allows you to change the appointment type (i.e., from in-person to virtual) without changing the slot type. It is veryuseful helpful if allwhen teachers have already blocked parts of their schedules.
Update— Slotsit willlets onlyyou change theappointment characteristicstype ofwithout existingaffecting slots.slot It does not change the duration, start, or end time of existing slots. type.
RemovingBlocking Slots - individual scheduling exceptions
TheBlocking Deleteis Timethe Slotspreferred feature allows youway to temporarily remove existingavailability appointmentwithout slots for:
This is commonly used for:
Accessing Delete Time Slots
YouTo will be able to delete all slots that occur at that time for all teachers. For example, if you want to scheduleblock a lunchslot, break for all teachers, you could enter the start and end times of the lunch break and delete any slots during that time.
You can also create breaks by using the Update Slots feature.
IMPORTANT NOTE: If you are deleting slots with appointments on them, a second dialog box will come up.
This dialog box will provide you with several options for the appointments that are on your soon-to-be-deleted slots.
Best Practices
Blocking Slots
How to Block a Slot
Thewill slot will:
You maycan leave the default message or replace it withenter a custom message,message such(e.g., as:
This slot will then not be displayed onclick the schedulingX pageagain to yourrestore parents. At any time, you can "unblock" the slot by clicking on the x in the corner and returning the slotit to blueavailable.
Blocked Slotsslots will displayappear on your reports when the "showShow allAll slots"Slots option is checked.enabled.
As an alternative to blocking slots, you can always delete slots.
Blocking Slots vs. Deleting Slots
Blocking Slots
Deleting Slots
In most cases, blocking slots is the preferred option for temporary scheduling changes.
Changing Slot Start Times, End Times, or Duration
IfUse Delete Time Slots when you need to modify:
You must first delete the existing slots before creating new ones.
The Create Slots feature does not overwrite or replace existing appointmentremove slots.
Example
To Existingaccess Schedule:
New Desired Schedule:
You cannot simply create the new schedule on top of the existing slots.
Instead, you must either:
OR
Best Practices
Move Slots
The Move Slots feature will allow you to move all your slots and appointments (if any) to a new date.
This feature is commonly used when:
The Move Slots button will bring up a dialog box where you can enter a destination date for your slots and appointments to be moved to. You will have the option of sending an explanation email to all parents with an appointment. You also have the option to move the slots only for a selected teacher or teachers.
Accessing Move Slots
This will open the Move Slots dialog box.
In the Move Slots dialog box:
All selected slots and any associated appointments will be transferredgo to the newAppointments date.
When slots are moved:
Important Note: New calendar notification emails will not be sent, so participants should be advised to update any calendar entries they have set.Slots.
Parent Notification Options
If appointments already exist on those slots, a second dialog will appear with these options:
Move appointments to the red Appointments List (a holding area where you can manually rebook or cancel them)
Cancel appointments without sending a notification
Cancel appointments and send a cancellation email
Tip: Review whether parents need a cancellation notification before confirming any deletion.
Moving Slots
Use Move Slots to transfer an entire day's slots being— moved,and youany willexisting haveappointments — to a new date. This is useful for school closures, rescheduled conference days, or teacher availability changes.
To access it, go to the optionAppointments tab, select a date and teacher, then choose Slots > Move Slots. In the dialog, select the destination date, choose whether to move slots for all teachers or selected teachers, and confirm.
Existing appointments transfer to the new date with all parent information intact. Appointment times remain the same.
Important: Calendar notification emails are not sent automatically. Advise parents to update any calendar entries they've saved.
You can send ana informationalcustom notification email to affected parents.
This email can be used to explain:
Best Practices
CopyCopying Slots
TheUse Copy Slots feature will allow you to copyduplicate onea dayday's ofslot slotsstructure to another day. You can also selectively copy slots from one teacher to another teacher.
The Copy Slots feature allows you to duplicate existing appointment slots from one date or teacher/resourceteacher to— another.without copying existing appointments.
This is usefulhelpful when:
Common Usessetup for Copyanother.
Slots
To
Copyaccess Oneit, Daygo to Another Day
Example: Copy Monday’s conference schedule to Tuesday
Copy Slots Between Teachers
Example: Copy one teacher’s availability setup to another teacher/resource
Reuse Standard Scheduling Templates
Example: Recreate standard office hours or conference blocks across multiple days
Accessing Copy Slots
This will open the Copy Slots dialog box.
Copying Slots
In the Copy Slots dialog box:
The selected slots will be duplicated to the new location.
Important Notes
Slot visibility, appointment type, and availability settings are preservedall duringpreserved. theIf copyyou process.
Best Practices
Changing Slot Duration or Times
You cannot modify slot start times, end times, or duration in place. To change any of Copythese, Slotsyou whenmust:
Delete transferthe slots you want to achange new date.
FAQ on Creating Slots
I created slots on the wrong date
On the Appointments page, select the Slots drop-down and then select the Move Slots option. This will allow you to move(or all slots (andfor anythat appointments)day)
Recreate date.them You will havewith the optioncorrect to send an email to any appointment holder whose appointment was moved. settings
My
Example: If your break will not have the same duration as your slots or is not a multiple of your slots (e.g. you have time10-minute slots offrom 208:00 minutes,AM–2:00 PM but want 9:00 AM–1:00 PM instead, delete the 8:00–9:00 AM and you1:00–2:00 want a 40-minute break), you will need to create yourPM slots in(or sections.delete First,all and start fresh), then create the slotsnew BEFOREschedule.
Quick breakReference: time,Which andTool thento createUse?
Situation
Use
Temporarily remove availability
Block Slots
Permanently remove slots
Delete time.Time Slots
Change appointment type or visibility
Update Slots
Reschedule an entire day
Move Slots
Duplicate a schedule to another day or teacher
Copy Slots
Change slot duration or times
Delete + Recreate
Slot Color Guide
Color
Meaning
Blue
Available
WhyRed
Blocked
Grey
Teacher is booked elsewhere and(team is not available at that time. Either the teacher is having meetings as part of a team,meeting or thepersonal teacher has booked her own appointments in her role as a parent. If you click on the grey time slot, a message will display telling you where the teacher is booked.appointment)
Why
Yellow
Time has passed.passed
I
Time slots can not be changed from one duration to another. If you need a different duration than what you originally created, you will need to delete your time slots with the incorrect duration and create new time slots with the correct duration. When you delete the time slots, the system will ask you what you want to do with the appointments. You can cancel them and send an email to each customer requesting that they rebook their appointment. Or you can put the appointments "on hold" and then cancel and manually rebook each appointment.
After selecting the Delete Time Slots option, you will see a new dialog box telling you the number of appointments on your soon-to-be-deleted slots:
The default option is set to move the appointments to a holding area on the Appointments List page. If you choose this option, you will have a list of the appointments that you need to either cancel or cancel and rebook.