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Appointment Limits

How can I limit parents to one appointment per teacher? 

With the PTA (Parent Teacher Appointments) product, parents are limited to one appointment per student, teacher/class combination. 

What is PTAN?

PTAN (Parent Teacher Appointment Number) controls how many appointments a parent can book with a teacher for a given class. By default, this is set to 1 per parent per class.

To change it, go to the Class Editor, click a teacher, and find the PTAN column on the far right of their class list. Setting it to 2, for example, lets any parent with a student in that class book 2 appointments with that teacher.

Allowing this for only some students: Since PTAN applies to an entire class, the best approach is to create a separate class containing just the students you want this rule to apply to:

  1. In the Class Editor, click the teacher's name.
  2. Click Add Class.
  3. Add your selected students to this new class.
  4. Set the PTAN for this class to 2.

Now only parents of students in that specific class can book 2 appointments.

Could you clarify the following settings: "one appointment per class" and "one appointment per teacher"?

Both these settings place additional limits on appointment bookings.

If you check the box "one appointment per class", then a parent with twins (or siblings) in the same class (same teacher) can only book one appointment.  

If you check the box "one appointment per teacher, then a parent with a student who has the teacher for two classes can only book one appointment. For example, if student A has teacher B for both Math and Science, the parent will only be able to book one appointment with teacher B.