Appointment Limits
How can I limit parents to one appointment per teacher?
With the PTA (Parent Teacher Appointments) product, parents are limited to one appointment per student, teacher/class combination.
What is PTAN?
PTAN (Parent Teacher Appointment Number) controls how many appointments a parent can book with a teacher for a given class. By default, this is set to 1 per parent per class.
To change it, go to the Class Editor, click a teacher, and find the PTAN column on the far right of their class list. Setting it to 2, for example, lets any parent with a student in that class book 2 appointments with that teacher.
Allowing this for only some students: Since PTAN applies to an entire class, the best approach is to create a separate class containing just the students you want this rule to apply to:
- In the Class Editor, click the teacher's name.
- Click Add Class.
- Add your selected students to this new class.
- Set the PTAN for this class to 2.
Now only parents of students in that specific class can book 2 appointments.
Could you clarify the following settings: "one appointment per class" and "one appointment per teacher"?
Both these settings place additional limits on appointment bookings.
If you check the box "one appointment per class", then a parent with twins (or siblings) in the same class (same teacher) can only book one appointment.
If you check the box "one appointment per teacher, then a parent with a student who has the teacher for two classes can only book one appointment. For example, if student A has teacher B for both Math and Science, the parent will only be able to book one appointment with teacher B.