Single Sign-On (SSO)
What's the difference between the SSO URL and the Redirect URL?
| SSO URL | Redirect URL | |
|---|---|---|
| Purpose | Where users are sent after signing out or when their session expires — must include login info | Used by Blackbaud during the authentication process |
| Use for Resource Tile? | ✅ Yes — always use this | ❌ No |
Your SSO URL looks something like: https://11451.myschooldemo.com/app/sso/auth/pickatime
It's located under Core / Content / Additional Content Types / Links. To construct it, combine the first portion of your Blackbaud URL with the second portion from your SSO link (see step 5 of SSO Settings).
What should my SSO key look like?
The SSO Key is exactly 88 characters. A common issue occurs when extra characters are accidentally added after the trailing ==.
The key should end at
==with nothing after it, and must be no longer than 88 characters total.