Veracross
Setting Up the Veracross Integration with pickAtime
This guide explains how to connect Veracross with pickAtime so your student, parent, class, and resource information can automatically sync into your scheduling events.
The setup process is completed inside the Veracross Axiom backend.
Before You Begin
You must have one of the following Veracross roles or permissions:
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System Administrator
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IT Administrator
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API Administrator
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Integration Manager
If you do not see the integration settings described below, contact your school’s Veracross administrator or IT department.
Step 1: Confirm API Permissions
Before creating the integration, your Veracross account must have the OAuth_App_Admin security role assigned.
Important: Even standard System Administrator accounts cannot create API integrations unless this permission is specifically enabled.
Without this role:
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Integration setup buttons may be hidden
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Fields may appear read-only
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OAuth applications may not be accessible
If needed, ask your Veracross administrator to assign this permission.
Step 2: Log Into Veracross Axiom
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Log into your school’s Veracross Axiom dashboard using your administrator credentials.
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Open the Identity & Access Management section.
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Under the Configuration area, select OAuth Applications
This page manages third-party integrations.
Step 3: Create a New OAuth Application
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Select Add Record or Add OAuth Application
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Fill out the basic application information.
Recommended settings:
Name
Enter a recognizable name such as:
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pickAtime Integration
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pickAtime Scheduling Sync
Internal Notes
Add a short description for your staff. For example: “Integration used for conference scheduling and roster imports.”
Contact Email
Enter the support or technical contact email address.
Step 4: Configure API Permissions (Scopes)
Once the application is created:
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Open the Scopes tab on the left-hand side.
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Enable the permissions required for your integration.
Required Scopes for Imports
Enable the following permissions:
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staff_faculty:list
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staff_faculty:read
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parents:list
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parents:read
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students:list
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students:read
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relationships:list
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relationships:read
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academics.config.grading_periods:list
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academics.config.grading_periods:read
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academics.classes:list
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academics.classes:read
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academics.enrollments:list
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academics.enrollments:read
Required Scope for Single Sign-On (SSO)
If using Single Sign-On, also enable:
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sso
After selecting the required permissions, click Save or Update. Your Veracross integration application is now created.
Step 5: Copy Client ID and Client Secret
Return to the General tab of the OAuth application.
You will see two important credentials:
Client ID - A unique identifier for the integration.
Client Secret - A secure password-like key used to connect systems.
Copy both values.
Important: The Client Secret may only be fully visible once immediately after creation. If you leave or refresh the page, it may become hidden for security reasons.
Step 6: Add Credentials to pickAtime
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Log in to your pickAtime administrator account.
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Navigate to Global Setup / Business/Integration Options/Veracross Integration.
Enter:
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School Domain
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Client ID
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Client Secret
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Integration Type
Then click Connect
Step 7: Add Redirect URLs for SSO (If Using)
If your school is using Veracross Single Sign-On (SSO), add the following redirect URLs to the allowed redirect list inside Veracross:
If these URLs are missing, users may receive an authentication or redirect error when attempting to log into pickAtime through Veracross.
Step 8: Run Your First Sync
Once connected, create an event and run the importer inside pickAtime.
Recommended Best Practices
Before opening scheduling to families:
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Run a test import
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Verify that the information has been added to pickAtime correctly
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Test the scheduler as a parent
Need Help?
If you need assistance:
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Contact your Veracross administrator
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Reach out to your school’s IT department
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Contact pickAtime Support