STEP FIVE: Try it Out

1. Open the Scheduler 
 
 From the Admin UI, go to Events / Preview , select your event, and click Go To Event . 
 Select Settings / UI Setup / Event Settings / Scheduler Availability . 
 Set "Open scheduler to customers on" and "Close scheduler to customers on" to define the window during which parents can book appointments. 
 
 
 To access the scheduler yourself while it's closed to parents, check "Allow Admins access to the CUI at all times." 
 
 
 2. View the Scheduler 
 
 Go to Global Setup / Business / Account Level Settings / Account URL , and find your Account URL at the bottom of the page. 
 Click the URL, or copy it into another browser window to test the scheduler as a parent would experience it. 
 
 
 You can customize this URL by checking "Set Custom URL" and entering your preferred name. The updated URL will be live in approximately 5–10 minutes . 
 
 
 Additional Checks 
 Is the URL I gave my parents correct? 
 Go to Global Setup / Business / Account Level Settings / Account URL  and check the Appointment URL for Customers section. Your unique scheduling link is listed here, along with the option to customize it. 
 
 Are my slot durations correct? 
 Slot duration cannot be edited after creation. If it's wrong, you'll need to: 
 
 Delete the incorrect slots. 
 Create new slots with the correct duration. 
 
 
 Example: If parents have already booked 15-minute slots and you realize you need 10-minute slots instead, you'll need to delete the 15-minute slots (which will also cancel existing appointments) before creating the correct 10-minute slots.