Administrator Access

Updating an Existing Contact's Access

  1. Go to the Contacts tab and search for the contact.
  2. Select their name.
  3. Adjust the Admin Level pull-down to set their access.

This allows the contact to log into the Admin UI and view reports, with permissions determined by the level selected (see table below).


Adding a New Administrator

  1. Click the green Add button.
  2. Select Admin....
  3. Fill in the contact's information.
  4. Set their Admin Level using the pull-down.

The new contact will be prompted to create a password the first time they log in.


Admin Access Levels

Level Permissions
Appointment Viewer Can log in and view appointments only — no changes allowed
Appointment Maker Can make appointments from the Admin UI, but cannot change setup or add/remove slots
Resource Administrator Can make/cancel appointments and add/remove slots — limited to the specific resources granted in Resource Access
Event Administrator Full administrative access to one or more specific events — set under Event Access
Administrator Full access to the entire account

All levels include access to reports.


Granting Specific Access

Some levels require you to specify what the contact can access:


Updating Multiple Teachers/Admins at Once

To bulk-update access levels for a group of contacts:

  1. Go to Global Setup / Contacts.
  2. Under Advanced Options, click Modify Admin Level.



Revision #5
Created 2026-04-08 12:42:41 UTC by Yura Nechyporenko
Updated 2026-06-21 00:00:04 UTC by Anne Taves