# Emails
##### **How can I view any emails that have been sent? **
This can be viewed on the individual contact level. On the **Contacts** page, you can search for a contact by name. Then click on the contact and then click on the small Log tab. This will show a log of appointments booked, canceled, and any emails sent.
##### **How do I turn off my E-Mail Reminders?**
To turn off your reminder emails, go into the **Events Management / Settings / Notification Setup** page, and under the Reminder email option, you will see a check box labeled " S*end Reminder Emails*". Uncheck this box.
##### **E-Mail Reminders**
**Recommended: Include a table of appointments in the reminder email**
1. Go to **Settings / Notifications Setup**.
2. Select the **Reminder Email** option.
3. Check the box labeled **"Replace the Email Body with the Printable Schedule of Appointments"** (located above the body field).
This replaces the email body with a table-formatted schedule of appointments, which includes room numbers. Any text entered in the **Header** field will appear above this table.
> The table's format is controlled separately, under **CUI / Messages / Print Schedule**.
**Set up when reminders are sent**
1. Go to **Settings / Notifications Setup**
2. Select the **Reminder Email** option
3. Check the box to require a reminder.
4. Enter the number of hours before each appointment that the reminder should be sent.
5. Under **Send Reminder Emails**, click the green **+** to add an automatic reminder, then enter how many hours before the appointment it should go out (e.g., 24, 48).
> You can add multiple reminders by repeating step 4 — for example, one at 48 hours and another at 24 hours.
##### **Can I change the time/verbiage of my reminder emails?**
Yes, you can change the verbiage and add/remove the times of your Reminder Emails at any time. These updates will apply to all appointments.
##### **I'm testing the confirmation email and I have not yet received it. Does it take a long time?**
The confirmation email is sent approximately 20-25 minutes after the parent books their appointments. We do not send the email immediately, as we wait to make sure the parent has completed booking all their appointments
##### **I booked and canceled some test appointments. Will I receive any emails?**
If you book and then immediately cancel your appointments, pickAtime will send a cancellation email, but not the confirmation one. Also, for the PTA product, we wait 20 minutes before sending out an email; this is to ensure that the parent has finished booking their appointments.