Appointments I'd like to offer Virtual appointments part of the day (e.g., morning/early afternoon) and In-Person for another part (e.g., evening). Can I set that up? Yes — create separate time slots for each type: Use the Virtual slot type for morning/early afternoon hours. Use the In-Person slot type for evening hours. A participant accidentally booked an In-Person appointment but needs Virtual instead. How do I change the appointment type? Option 1: Participant self-service Go to My Appointments . Locate the appointment and click Edit . Change the Appointment Type . Option 2: Admin Open the event in the Admin UI. Locate the resource and corresponding time slot. Click the appointment, then click Edit Appointment . Change the Appointment Type and save. I want to change ALL booked appointments from In-Person to Virtual (or vice versa). How do I do this? Open the event in the Admin UI, then go to Event Management . Click Slots / Update Slots . In the Slot Updater pop-up: Set the desired time range. Choose the new type from the Slot Type drop-down. Click OK . A confirmation message will show how many existing appointments will be updated. Click OK to proceed — all affected appointments will be updated to the new type.