# STEP FIVE: Try it Out

## **STEP FIVE: Try it Out**

<span class="rvts20">1. From the **Admin UI** on the </span><span class="rvts21">**Events / Preview** </span><span class="rvts20">page, select your event</span><span class="rvts27">. </span><span class="rvts20">Click on the **Go To Event** button to open the **Event Management** page.</span>

<span class="rvts20">2. Select the </span>**<span class="rvts21">Settings </span>**<span class="rvts20">tab and then the </span><span class="rvts21">**UI Setup** </span><span class="rvts20">tab.</span>

<span class="rvts20">3. To turn on the online scheduler so parents can use the website and schedule appointments, modify the </span><span class="rvts21">“**Open scheduler to customers on**” </span><span class="rvts20">and the </span><span class="rvts21">“**Close scheduler to customers on**”. </span><span class="rvts20">Any days that you want to make available for parents to schedule appointments should be within the start and end date specified.</span>

<span class="rvts20">To allow yourself (and other Administrators) access to the scheduler when it is closed to your parents, check the box "*allow Admins access to the CUI at all times*".</span>

### **<span class="rvts21">Finalsite Single Sign On Schools</span>**

<span class="rvts20">Follow the link as directed to you by Finalsite in viewing the scheduler.</span>

### **<span class="rvts21">All other Schools</span>**

<span class="rvts20">View for yourself the appointment booking web page. The appointment URL is listed in the Account URL section at the bottom of the </span><span class="rvts21">**Global Setup / Business Setup** </span><span class="rvts20">page. To test out the system, you can click on the URL or copy and paste this URL into another browser window and try out the site as if you were a customer. You can customize this URL by checking the box "</span><span class="rvts21">Set custom URL</span><span class="rvts20">" and entering in your preferred URL name in the white box.</span>

<span class="rvts20">The "</span><span class="rvts21">**Appointment URL**" </span><span class="rvts20">will change to reflect your selection, and the new URL will be available in approximately 5‐10 minutes.</span>

<span class="rvts20">You can confirm the appointment procedure by adding a student to your account and booking an appointment. To add a student to your account, you would need to enter the </span>**<span class="rvts21">StudentID </span>**<span class="rvts20">and </span>**<span class="rvts21">SecurityValue</span>**<span class="rvts20">. You will then see the list of all available appointment slots for that student. If you want to remove yourself as the child's parent, you can do so by clicking the X next to the student's name on the CUI. You can attach any student to your account; it will not prevent the “real” parent from doing so as well.</span>

<span class="rvts21">**IMPORTANT NOTE**: </span><span class="rvts20">If you have checked the box "*Use First + Last Name as StudentID*" in the **Parent Login** section of the </span><span class="rvts21">**Global Setup / Business Setup** </span><span class="rvts20">page, then be sure you are entering the student's first name + last name as the first prompt. </span>

<span class="rvts20">If you receive an error message "<span style="color: rgb(224, 62, 45);">*Failed to find student*</span>", check the values that you have entered in the CUI with the values for that student that are in the </span><span class="rvts21">Contacts </span><span class="rvts20">section of the Admin UI.</span>

<span class="rvts20">If you don't see the student's teachers listed, several things could be wrong. Check the student's enrollment information and make sure you have slots for the teachers at the PTA event.</span>

#### **<span class="rvts0"><span class="rvts34">Additional Checks</span></span>**

##### **<span style="color: rgb(206, 212, 217);"><span class="rvts21">Is the URL that I've provided to my parents correct?</span></span>**  


<span class="rvts20">You can confirm your link by going to the </span><span class="rvts21">Global Setup / Business Setup </span><span class="rvts20">page of the Admin UI. Under the " Setting </span><span class="rvts21">Appointment URL for customers, </span><span class="rvts20">you will see the unique scheduling link for your school. Here you also have the option to customize your link.</span>

##### <span style="color: rgb(206, 212, 217);">**<span class="rvts21">Is my slot duration correct?</span>**</span>

<span class="rvts20">The duration of your time slots can not be changed. If your slot duration is incorrect, you need to delete the incorrect slots and create slots with the correct duration.</span>

<span class="rvts20">For example, if your parents start booking appointments every 15 minutes, and you then discover that you need 10‐minute slots, you will need to delete the 15‐minute slots and cancel the appointments. Then you will be able to create slots with a duration of 10 minutes.</span>

##### <span style="color: rgb(206, 212, 217);">**<span class="rvts21">How do I test the scheduler and follow the directions on "adopting" a student?</span>**</span>

<span class="rvts20">Click on your scheduling link and add any student at the school to your account. This will not prevent the "real" parent from booking appointments.</span>