# Making Parent Appointments Booking through the **CUI** (parent-facing scheduler) respects all standard restrictions and limits. To **override** those restrictions — for example, giving a parent extra time with a teacher — you'll need to book the appointment manually through the **Admin UI**. > For the PTA product, every appointment must have **both** a student and a parent associated with it. --- #### Making Parent Appointments 1. Select the **Appointments** tab. 2. Select the correct date on the calendar (left-hand side). 3. Select the correct teacher, then click the time slot where you'd like to schedule the appointment. 4. Click the **green plus sign**. This opens the **Select Person** dialog. 5. Select the student: - If the student is on the teacher's roster, select their name from the list on the right and click **OK**. - If the student is **not** on the teacher's roster, uncheck **"Students of \[Teacher Name\]"**, search for the student by name, select them, and click **OK**. 6. This opens the **Create Appointment** dialog. **Now, link the parent:** - **If the parent is already associated with the student:** Their name will display automatically. Select the correct class (if more than one), then click **OK**. - **If the parent is not yet associated with the student:** Click the **green +** button to open the **Select Person** dialog. Search for the parent by name in the upper-left search boxes. If found, select their name and click **OK**, then select the correct class and click **OK**. - **If the parent is not found at all:** On the left-hand side, enter the parent's **First Name**, **Last Name**, and **Email** (if available), then click **Add Contact** → **OK**. Select the correct class and click **OK**. Once complete, the appointment box will display both the parent's and student's names. > **If the appointment has a red border:** Click on it to view the error message shown below the calendar. From here, either click **Cancel Appointment** to remove it, or click **Confirm Appointment** to force the booking and clear the red highlighting. --- #### Other Appointment Options Click on any existing appointment on the **Appointments** page, then open the **Appointments** drop-down to access:

Option	What it does
Confirm Appointment	Confirms a flagged (red) problem appointment
Cancel Appointment	Cancels the appointment, with the option to send a cancellation email
Edit Appointment	Edits appointment-specific details (e.g., custom fields collected from parents)
Change Time	Moves the appointment to a new time
Send Reminder	Sends a reminder email to the parent
Customer Info	Opens the Contact Information dialog for the parent