Divorced Parents

Default behavior: PTA scheduling enforces a one appointment per teacher per class rule per student. This means two parents can split up conference duty — one can book appointments with half the teachers, and the other can book with the remaining half — while the system still ensures no teacher gets double-booked for the same child and class.

If divorced parents would prefer separate appointments: Sometimes both parents need their own, separate appointment with the same teacher for the same class — which the standard one-appointment rule doesn't allow.

The Solution: Clone Student

To allow two separate appointments with the same teacher, you'll create a second record for the student so the system treats them as two distinct children.

1. In the Admin UI, go to Contacts and search for the student.
2. Select the student, then click Clone Student.

This creates a duplicate student record, with an asterisk (*) appended to the original Student ID.

Linking the Cloned Record to the Second Parent

• If both parents have already logged in: You'll be prompted to associate the cloned record with one of the existing parents.
• If the second parent hasn't logged in yet: Have them log in and enter the Student ID followed by an asterisk (e.g., 1234*) to find and claim the cloned record.

Since pickAtime now treats the two records as separate children, each parent can book independently with the same teacher without conflict.

Note: Some schools maintain a standing list of families who use Clone Student every year, while others handle it case-by-case as requests come in.