# Teams

##### **How do teams work?**

A team can be either:

- A simple **label** for one teacher (e.g., "Team Blackhawks"), or
- A **combination of individual teachers**

When a team combines multiple teachers, pickAtime concatenates their names — for example, **"Andrea Smith; Barbara Zook."**

**Double-booking protection:** The system automatically prevents a teacher from being booked twice at the same time, even across different teams or roles.

*Example 1 — Shared teacher across two teams:* If "Andrea Smith" is on both **Team A (Andrea Smith; Barbara Zook)** and **Team B (Andrea Smith; Bob Jones)**, booking a slot with Team A automatically blocks the corresponding slot for Team B.

*Example 2 — Individual + team overlap:* If Andrea Smith and Barbara Zook each also have individual teacher profiles, booking a slot with **individual teacher Andrea Smith** will block the corresponding slot for **Team (Andrea Smith; Barbara Zook)** — since Andrea is now unavailable. However, **Barbara Zook's individual slot remains open**, since she is still free.

##### **Our school has a team-taught class. Can I create a team for it?**

Yes. You can assign two teachers to a single class and create shared slots for them as a team. Each teacher can still have separate slots for classes they teach individually — the system ensures neither is double-booked, and each teacher can view their schedule both as part of the team and individually.

**Option 1: Set this up during import** In your class file, enter the class name under `ClassID`, and list both teacher IDs under the `Teacher` column, separated by a semicolon.

**Option 2: Combine teachers into a team after import**

1. Go to **Class Editor / Add Teacher/Team / Add Team**.
2. In the **Select Person** dialog, search for and select the first teacher, then click **Add to Team** (top-left corner).
3. Repeat for the second teacher.
4. Once both teachers appear in the top-left list, click **OK**.

You can then create a new class for this team, or move an existing class to it from an individual teacher.

##### **I've already imported my data with two separate teachers and classes — how do I combine them into a team?**

**Step 1: Create the team**

1. Go to **Class Editor → Add Teacher/Team → Add Team**.
2. In the **Select Person** dialog, search for and select the first teacher, then click **Add to Team**.
3. Repeat for the second teacher.
4. Once both teachers appear in the top-left list, click **OK**.

Both teachers will now appear in Class Editor as a combined team, separated by a semicolon (e.g., **Teacher A; Teacher B**).

**Step 2: Move existing classes to the team**

1. Select **Teacher A**, select their class, and click **Move Class** → select the **Teacher A; Teacher B** team.
2. Repeat the same process for **Teacher B's** class.
3. Select **Teacher A** individually and click **Remove Teacher**. Repeat for **Teacher B**.

**Step 3: Create slots for the team**

1. On the **Appointments** page, select the new combined team (**Teacher A; Teacher B**).
2. From the **Slots** drop-down, select **Create Slots**.
3. Optionally, add a room number.

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##### **<span class="rvts53">FAQ: What happens with our teacher teams if we are using an SIS integration?</span>**

<span class="rvts53">A: </span>**<span class="rvts53">If you are using Blackbaud or Veracross</span>**

<span class="rvts53">The data transfer will only pull over the head teacher, and you will need to create a team following the instructions [here](https://help.pickatime.com/books/pta-management-guide/page/creating-teams). If you do another data sync/ import, the class and enrollment will remain with the team, but you will see an error. It can be ignored.</span>

**<span class="rvts53">If you are using Clever or ClassLink</span>**

The data transfer brings over all teachers of a class: the lead teacher and any co-teachers. A class with two or more teachers comes in as a team:

- The team is named after its teachers in alphabetical order of their names as shown in pickAtime; the order does not show who the lead teacher is.
- The team has its own schedule: create time slots for it on the Appointments page. The teachers’ own time slots are not used for the team’s classes.

If the teachers of a class change in Clever after the import (for example, a co-teacher is added), the class stays where it is, and the import reports that it “**<span style="color: #ff0000;">has already been assigned to another teacher</span>**”. To fix it, move the class to the teacher or team that Clever now lists (see [Moving a Class](https://help.pickatime.com/books/pta-management-guide/page/moving-a-class)); if that team doesn’t exist yet, create it first (see [Creating Teams](https://help.pickatime.com/books/pta-management-guide/page/creating-teams)). After that, the import no longer reports the class and leaves it where it is.

If no time slots have been created yet, you can instead run Import with “**Remove all resources and their classes**” checked: the import then rebuilds all teachers, teams, and classes from Clever. It also removes anything added by hand, and it does not run once the event has appointments.

##### **<span class="rvts53">FAQ: What happens with our teacher teams if we do another manual import?</span>**

<span class="rvts53">A: The data transfer will only pull over the head teacher, and you will need to create a team following the instructions [here](https://help.pickatime.com/books/pta-management-guide/page/creating-teams). If you do another data sync/ import, the class and enrollment will remain with the team, but you will see an error. It can be ignored. </span>If "Remove all resources and their classes" is checked, that option will first delete all teachers and teams along with their classes (only when nothing has been scheduled yet). The classes are then recreated under the teachers in the file, so the team would be gone.

##### **FAQ: What happens if I block one team member’s schedule?**

When you block a time on an individual team member’s schedule, the block is also applied to the team’s schedule. However, the other team members’ individual schedules remain unchanged.

<div id="bkmrk-blocking-the-team%3A-b"><div><div><div><div><div><div>- **Blocking the team:** Blocking the team also blocks **each** team member’s individual schedule.
- **Blocking an individual team member:** Blocking one team member’s schedule also blocks the team’s schedule, but the other team members’ individual schedules remain open. They can still accept appointments individually, but the team is unavailable.
- **Unblocking a time:** Unblocking works the same way in reverse. Unblocking an individual team member’s schedule also unblocks the team’s schedule, even if another team member has a block at that time. Similarly, unblocking the team removes blocks from all linked individual schedules, including blocks added for reasons such as lunch.

</div></div></div></div></div></div></div>**Important:** Blocking or unblocking a time on one schedule can affect other linked schedules, regardless of who originally created the block.

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