Emails

How can I view any emails that have been sent?  
 This can be viewed on the individual contact level. On the  Contacts  page, you can search for a contact by name. Then click on the contact and then click on the small Log tab. This will show a log of appointments booked, canceled, and any emails sent.  
 How do I turn off my E-Mail Reminders? 
 To turn off your   reminder emails, go into the  Events Management / Settings / Notification Setup  page, and under the Reminder email option, you will see a check box labeled " S end Reminder Emails ". Uncheck this box. 
 E-Mail Reminders 
 Recommended: Include a table of appointments in the reminder email 
 
 Go to  Settings / Notifications Setup . 
 Select the  Reminder Email  option. 
 Check the box labeled  "Replace the Email Body with the Printable Schedule of Appointments"  (located above the body field). 
 
 This replaces the email body with a table-formatted schedule of appointments, which includes room numbers. Any text entered in the  Header  field will appear above this table. 
 
 The table's format is controlled separately, under  CUI / Messages / Print Schedule . 
 
 Set up when reminders are sent 
 
 Go to  Settings / Notifications Setup 
 Select the  Reminder Email  option 
 Check the box to require a reminder. 
 Enter the number of hours before each appointment that the reminder should be sent. 
 Under  Send Reminder Emails , click the green  +  to add an automatic reminder, then enter how many hours before the appointment it should go out (e.g., 24, 48). 
 
 
 You can add multiple reminders by repeating step 4 — for example, one at 48 hours and another at 24 hours. 
 
 Can I change the time/verbiage of my reminder emails? 
 Yes, you can change the verbiage and add/remove the times of your Reminder Emails at any time. These updates will apply to all appointments. 
 I'm testing the confirmation email and I have not yet received it. Does it take a long time? 
 The confirmation email is sent approximately 20-25 minutes after the parent books their appointments. We do not send the email immediately, as we wait to make sure the parent has completed booking all their appointments 
 I booked and canceled some test appointments. Will I receive any emails? 
 If you book and then immediately cancel your appointments, pickAtime will send a cancellation email, but not the confirmation one. Also, for the PTA product, we wait 20 minutes before sending out an email; this is to ensure that the parent has finished booking their appointments.  
 How do I display the Class name in the Confirmation email to my parents? 
 The Macro Field for Class Name is $(CLASS_NAME). If you are using the Printable Schedule option for the Email Confirmation (recommended), then add a Class Name Column heading on the  Settings / CUI Messages  page under  Print schedule / Print schedule headings . Then add in the macro for Class Name on the  Print schedule / Print schedule appointment .