# Appointments

**I'd like to offer Virtual appointments part of the day (e.g., morning/early afternoon) and In-Person for another part (e.g., evening). Can I set that up?**

Yes — create separate time slots for each type:

- Use the **Virtual** slot type for morning/early afternoon hours.
- Use the **In-Person** slot type for evening hours.

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**A participant accidentally booked an In-Person appointment but needs Virtual instead. How do I change the appointment type?**

**Option 1: Participant self-service**

1. Go to **My Appointments**.
2. Locate the appointment and click **Edit**.
3. Change the **Appointment Type** and press **Edit Appointment.**

**Option 2: Admin**

1. Open the event in the Admin UI.
2. Locate the resource and corresponding time slot.
3. Click the appointment, then click **Edit Appointment**.
4. Change the **Appointment Type** and select **OK**.

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**I want to change ALL booked appointments from In-Person to Virtual (or vice versa). How do I do this?**

1. Open the event in the Admin UI, then go to **Event Management**.
2. Click **Slots / Update Slots**.
3. In the **Slot Updater** pop-up: 
    - Set the desired time range.
    - Choose the new type from the **Slot Type** drop-down.
    - Click **OK**.
4. A confirmation message will show how many existing appointments will be updated.
5. Click **OK** to proceed — all affected appointments will be updated to the new type.