# Administrators

#### **<span class="rvts0"><span class="rvts70">Can I have multiple administrators on my account? </span></span>**

<span class="rvts20">You can set up any number of users with Administrative access. To do so, you would go to the **[Contacts](https://help.pickatime.com/books/pta-management-guide/page/contacts)** page, select the **Add &gt; Admin...** button, and then fill in the user information on the **Add New Contact** form. For a full-powered administrator in the Admin Level pull-down, select Administrator. </span>

#### **<span class="rvts0"><span class="rvts70">What Administrative Access levels are there? </span></span>**

- <span class="rvts20">**Appointment Viewer** - allows a contact to view the appointments made. Teachers are generally assigned only this access. </span>
- <span class="rvts20">**Appointment Maker** - allows a contact to make appointments in the Admin tool, but not change any settings on the account. </span>
- <span class="rvts20">**Resource Administrator** - allows a contact to have administrative access to specific resources (teachers). This would give the contact the ability to edit the schedule for the resource. </span>
- <span class="rvts20">**Event Administrator** - allows a contact to have administrative access to the entire event. Administrator - allows a contact to have full administrative access to the entire account. </span>

#### **<span class="rvts50">I'm getting the message "email address already exists, can't create doubles" when I add a teacher email address. What does this mean?</span>**

<span class="rvts23">This means that the teacher's email address you added already exists with an account in pickAtime. In the </span><span class="rvts39">Contacts</span><span class="rvts23"> page, search for the email address by entering it in the email box and pressing search. You should see that the teacher's email address already has an account in your Contacts.</span>

#### **<span class="rvts23">We would like to add another person to our account and give them only report access to a teacher. Is there a way for me to do this without giving any full Admin access?</span>**

Yes, you can add another admin with the access level of **Appointment Viewer**. To add an **Appointment Viewer** do the following:

<div _ngcontent-ng-c4035594071="" aria-busy="false" aria-live="polite" class="markdown markdown-main-panel tutor-markdown-rendering stronger force-compact-layout enable-updated-hr-color" dir="ltr" id="bkmrk-navigate-to-contacts" inline-copy-host="">1. **Navigate to Contacts:** In the Admin UI, go to the **Contacts** page.
2. **Add New Admin:** Select the **Add &gt; Admin...** button.
3. **Enter Details:** Fill in the user information on the *Add New Contact* form.
4. **Set Access Level:** In the **Admin Level** pull-down menu, select **Appointment Viewer**.
5. **Save:** Click to finish.

</div>**Note:** If you see a red message stating *"Vendor already has a contact with this email,"* do not panic. Click the blue **Go back** button and use the **Search** tool to find the existing contact by name.

##### **Assigning Specific Access**

Once the contact is created or located:

<div _ngcontent-ng-c4035594071="" aria-busy="false" aria-live="polite" class="markdown markdown-main-panel tutor-markdown-rendering stronger force-compact-layout enable-updated-hr-color" dir="ltr" id="bkmrk-go-to-the-vendor-acc" inline-copy-host="">- Go to the **Vendor Access** tab.
- Locate the specific **Event** and **Teacher** this person needs to monitor.
- Click the **checkbox** next to the name to grant report access.

</div>##### **First-Time Login Instructions**

You can provide these steps to the new admin to help them get started:

<div _ngcontent-ng-c4035594071="" aria-busy="false" aria-live="polite" class="markdown markdown-main-panel tutor-markdown-rendering stronger force-compact-layout enable-updated-hr-color" dir="ltr" id="bkmrk-url%3A-go-to-pickatime" inline-copy-host="">- **URL:** Go to [pickatime.com](https://pickatime.com/).
- **Step 1:** In the **Login** section, enter your email address and press **Login**.
- **Step 2:** On the following page, you will be prompted to create a unique password for your account.

  
</div><div _ngcontent-ng-c4035594071="" aria-busy="false" aria-live="polite" class="markdown markdown-main-panel tutor-markdown-rendering stronger force-compact-layout enable-updated-hr-color" dir="ltr" id="bkmrk-" inline-copy-host=""></div>