# Zoom Options

<span class="rvts20">PickAtime offers the option to use Zoom within events. There are two ways to use Zoom. </span>

### **<span class="rvts0"><span class="rvts169">Method 1: The Zoom Integration</span></span>**

<span class="rvts23">With the Zoom integration, teachers can offer individual Zoom online meetings. The Zoom links are automatically generated for customers and parents. </span>

<p class="callout success"><span class="rvts23">There is no additional charge from pickAtime for this integration. </span><span class="rvts23">However, to use the Zoom integration effectively with pickAtime, your school or organization will need a **paid Zoom account** (Pro, Business, or Education).   
</span></p>

<p class="callout warning"><span style="color: rgb(224,62,45);"><span class="rvts171">Please note: </span><span class="rvts53">When you activate the integration, </span><span class="rvts170">it will **not** display the Zoom link information placed in the Virtual</span><span class="rvts53">/Room column.</span></span></p>

<span class="rvts20">To use the Zoom Integration with pickAtime, you will use the Admin Managed application. </span>

<span class="rvts20">1. Go to</span>[ ](https://help.pickatime.com/pickatimehelp/pickatime.com)[pickatime.com](https://help.pickatime.com/pickatimehelp/pickatime.com)<span class="rvts20"> and log in. Ensure that you have all of your teachers imported, and go to the Admin UI tool, </span>[<span class="rvts21">Global Setup / Business</span>](https://help.pickatime.com/books/additional-event-features/page/global-setup-business-page)<span class="rvts20">[ page](https://help.pickatime.com/books/additional-event-features/page/global-setup-business-page), </span><span class="rvts21">Integration Options</span><span class="rvts20"> section</span>

<span class="rvts20">2. In the</span><span class="rvts21"> Zoom Integration</span><span class="rvts20"> section, click the </span><span class="rvts21">Connect and Map Contacts</span><span class="rvts20"> button.</span>

![](https://pickatime.com/help/lib/NewItem%20122.png)<span class="rvts20">3. Permit the app (if you are not logged into Zoom, you may be asked to log in) for meetings (first icon listed).</span>

![](https://pickatime.com/help/lib/NewItem%20121.png)<span class="rvts20">4. The app is now connected.</span>

![](https://pickatime.com/help/lib/NewItem%20120.png)<span class="rvts20">5. Once the mapping is complete, a pop-up dialog box will appear giving you the details.</span>

![](https://pickatime.com/help/lib/NewItem%20119.png)<span class="rvts20">This will activate the integration on an </span><span class="rvts21">account level. </span><span class="rvts20">To activate the Zoom integration for an individual event, go to </span>**<span class="rvts21" style="color: rgb(224,62,45);">Events Management / Settings / Online Scheduler Settings / Advanced Settings / Online Meeting Provider</span>**<span class="rvts20"> and then select </span><span class="rvts21">Zoom</span><span class="rvts20">.</span>

### **Online Meetings Page<span class="rvts0"><span class="rvts57"> Guide</span></span>**

<span class="rvts20">This page helps Admins monitor the status of Zoom Meet link generation and teacher calendar syncs. This page will help you to ensure every virtual appointment is properly linked.</span>

##### **<span class="rvts21">Sections on the Online Meeting Page</span>**

**<span class="rvts20">1. Online Meeting Sync</span>**

- <span class="rvts20">Shows appointments that are still generating Zoom links.</span>
- <span class="rvts20">Note: Link generation may take up to 40 minutes.</span>
- <span class="rvts20">The links will disappear from this section once the link is created and detected.</span>

![image.png](https://help.pickatime.com/uploads/images/gallery/2026-08/scaled-1680-/4G7image.png)

![image.png](https://help.pickatime.com/uploads/images/gallery/2026-08/scaled-1680-/O2nimage.png)

**<span class="rvts20">2. Online Meeting Issues</span>**

- <span class="rvts20">List teachers/resources that do not have meeting URLs.</span>
- <span class="rvts20">The system will give the relevant meeting information while also offering action steps</span>

**<span class="rvts21">3. Calendar Link Setup Status</span>**

[![image.png](https://help.pickatime.com/uploads/images/gallery/2026-08/scaled-1680-/STximage.png)](https://help.pickatime.com/uploads/images/gallery/2026-08/STximage.png)

<span class="rvts21">This section will show you if the teacher has mapped their Zoom account or not.</span>

**<span class="rvts21">Export Setup</span>**

- <span class="rvts20">Checked = </span><span class="rvts20">The teacher's pickAtime account has been mapped to their Zoom account.</span>
- <span class="rvts20">Missing check = The teacher's pickAtime account has **not** been mapped to their Zoom account.</span>

**<span class="rvts21">Import Setup - <span style="text-decoration: underline;">Google only</span></span>**

- <span class="rvts20">Checked if the teacher opted to </span><span class="rvts53">block off times in pickAtime from their Calendar</span><span class="rvts20">.</span>
- <span class="rvts45">Not recommended for teachers.</span>

**<span class="rvts21">Important Admin Tips</span>**

- <span class="rvts20">Teachers must have a Resource assigned to their contact records and time slots with the appointment type virtual created to appear on this page.</span>
- <span class="rvts20">Teachers within pickAtime must be mapped to their Zoom account.</span>
- <span class="rvts20">If links don’t generate after 40 minutes, confirm:</span>
    - <span class="rvts20">The teacher has completed sync (Export Setup is checked).</span>
    - <span class="rvts20">The appointment was created as Virtual or Virtual/In-Person.</span>

**<span class="rvts21">Still No Link?</span>**

<span class="rvts20">It might be due to:</span>

- <span class="rvts20">The time zone was recently changed</span>
- <span class="rvts20">There’s an error in the system</span>

<span class="rvts20">Contact: support@pickatime.com</span>

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