# Google Calendar Integration

<span class="rvts20">pickAtime offers a Google</span><span class="rvts37"> </span><span class="rvts20">Calendar integration. When you choose to utilize this sync option, you will have your pickAtime appointments added to either your primary Google account, and the appointments you have on your </span><span class="rvts21">Google </span><span class="rvts20">calendars will then be blocked out on your pickAtime schedule.</span>

<span class="rvts20">You can be connected to Google accounts regardless of the number of vendor accounts you are a part of. Please note that your pickAtime appointments will be added to your </span><span class="rvts21">primary </span><span class="rvts20">calendar. </span>

<span style="text-decoration: underline;"><span class="rvts45">You have two options to connect your calendar:</span></span>

<span class="rvts20">1. Set up the pickAtime - [Google Workspace Integration](https://help.pickatime.com/books/pickatime-virtual-options/page/connecting-pickatime-with-google-workspace) - this action will automatically set the calendar integration for all the teachers.</span>

<span class="rvts20">2. Ask teachers to sign into pickAtime and run the [Calendar Sync](https://help.pickatime.com/books/pickatime-virtual-options/page/google-calendar-integration). In the Admin UI tool, on the left-hand side navigation bar, select the Calendar Sync section. Select Google and then follow the steps to sync your Calendar:</span>

<span class="rvts36">1. Go to Calendar Sync and click Sign in to Google</span>

![](https://pickatime.com/help/lib/NewItem%207.png)

<span class="rvts36">2. If you have multiple accounts, select the one you are going to sync.</span>

<span class="rvts36">3. You will then be prompted to grant pickAtime authorization on your calendar. </span>

![](https://pickatime.com/help/lib/NewItem%206.png)

<span class="rvts36">Select Continue to give permission, and then select Allow on the next page that comes up. </span>

![](https://pickatime.com/help/lib/NewItem%205.png)

<span class="rvts36">Then you will be sent back to the pickAtime website. From there, you select which of the calendars from your Google account you want to connect and if you want your appointments to be blocked out.</span>

<span class="rvts45">If you are a teacher, you do </span><span class="rvts107">NOT </span><span class="rvts45">want to select the option to have blocked off time in pickAtime from the Google Calendar. </span>

![](https://pickatime.com/help/lib/NewItem%204.png)

<span class="rvts20">Once your sync has been added, you will see that your initial appointments have been imported over from your Google calendar (note that subsequent calendar appointments may take up to 24 hours to see the appointments blocked out).</span>

![](https://pickatime.com/help/lib/NewItem%203.png)

##### **<span class="rvts36">The columns for the imported appointments are as follows:</span>**

<span class="rvts36">a. the date and time of the imported appointment</span>

<span class="rvts20">b. how long the appointment lasts for in minutes</span>

<span class="rvts36">c. name of the appointment</span>

<span class="rvts36">d. which calendar the appointment came from (Google or Outlook)</span>

<span class="rvts36">e. name of the calendar it came from</span>

<span class="rvts36">f. whether the appointment should be blocked out on the scheduler</span>

<span class="rvts36">Return to Events Management/ Appointments and click the </span><span class="rvts21">Resources </span><span class="rvts36">drop-down menu and select </span><span class="rvts21">Assign Contact</span><span class="rvts36">. A</span><span class="rvts20"> dialog box will come up where you can select the Contact person for the resource to the current calendar holder.</span>

<span class="rvts36">Below is a screenshot of appointments blocked from a Google calendar after a Contact has been assigned to the Resource. The time will appear blocked while giving the title of the appointment and referencing the calendar it originated from. </span>

![](https://pickatime.com/help/lib/NewItem%202.png)

The pickAtime calendar in Google. Note that the pickAtime appointments will be color-coded, display the vendor account, resource name, and state that it's a pickAtime appointment. To help reduce unnecessary email volume, automatic email notifications are disabled when participants create or update Google Calendar events. Notifications will only come from pickAtime.

![](https://pickatime.com/help/lib/NewItem%201.png)

### **<span class="rvts0"><span class="rvts57">Frequently Asked Questions</span></span>**

<span class="rvts20">Here are some of the more common FAQ’s:</span>

##### **<span class="rvts50">Q. We are not using the Google Meet Integration; our teachers are simply syncing their Google Calendars. Why are our parents' names and emails being added to the Google Calendar event? Google Calendar is now sending out event invites!</span>**

<span class="rvts20">A. Since your teachers are using the Google Calendar Sync, our system is adding a calendar event/appointment to your Google Calendar. After the calendar sync, Google automatically sends notifications to your guests/parents. To keep this from </span><span class="rvts36">occurring</span><span class="rvts20">, your </span><span class="rvts36">teachers could use the Subscribe to iCal Feed option on the </span><span class="rvts37">Reports/Event Reports</span><span class="rvts36"> page, the Teachers' Schedule report. On the teachers' calendars would appear all appointments. But for your parents/guests, the calendar notifications would not be sent. </span>

##### **<span class="rvts50">Q. What is the Reset and Re-Export Button?</span>**

<span class="rvts20">A. The "Reset and Re-export" option just means that all appointments will be re-exported to the user's primary calendar. Usually, pickAtime exports new appointments and updates calendar events for appointments that have been changed since the "Last Synchronization" date.</span>

##### **<span class="rvts50">Q. What is the Save and Sync Button?</span>**

<span class="rvts20">A. The "Save and sync" option performs two actions: importing events from the selected calendar and exporting appointments to the primary calendar. If the "block off time in pickAtime from Google Calendar" option is enabled, then pickAtime will automatically import events from the selected calendar every 15 minutes.</span>

##### **Q. Why does my appointment time in Google Calendar look different than my confirmation email?**

This usually happens due to a time zone mismatch.

If an event is created in a different time zone than your local setting, calendar providers like Google or Outlook will automatically adjust the time to match your location. For example, an appointment scheduled for 9:00 AM Central Time will appear as 10:00 AM if your calendar is set to Eastern Time.  
If you notice that all appointments for an event are off by an hour, you, as an admin, can fix this by updating the event’s time zone:

1. Log in to the Admin UI
2. Go to Events &gt; Preview
3. Locate your event and check the Time Zone column
4. Select the correct local time zone (e.g., Eastern Time) from the dropdown

To update existing appointments to the correct time zone, do the following in the Admin UI:

1. Navigate to the Appointments List page.
2. Check the All appointments box.
3. Select the relevant event from the drop-down menu and click Search.
4. Locate your appointment on the right-hand side and select it.
5. Click Send Email &gt; Send email to selected.
6. In the pop-up, choose Send reminder email and click OK.

Once the time zone is set, the reminder emails (which include a calendar attachment) will reflect the updated time. Calendar entries will automatically sync and display the correct time for users.