General FAQs

Can I pay by Credit Card over the phone?

We do not accept payments by phone. To pay by credit card, please see the instructions below:

• Select Client Login from our home page (www.pickatime.com) and log in with your email address and password. This must be an administrative email address

• You will immediately be in the Reports section of the site.

• Check the circle next to Account View.

• Then select Account from the Report pull-down.

• You will then see a list of your invoices and payments.

• Click on an invoice # to see the details of the invoice. You can pay by credit card using the Stripe checkout option

Can I have a trial of your software to decide if I want to use it?

We do not offer trials. If you have questions or need guidance to see if our software will satisfy your needs, please contact us at support@pickAtime.com

Can I have multiple Administrators? Is there an additional fee for additional Admin?

You can have as many administrators on your account as you wish. There is no additional charge for having additional admins.