# Slots File Error Messages #### **"Event not found. EventID: XX"** This error occurs when the EventID in your Slots file does not match any existing event on your account. It may be due to an incorrect ID or a deleted event. **How to Fix:** - Go to **Event Management / Settings / UI Setup / Scheduling Link**. - Copy the EventID from the URL of the event’s scheduling link and use it in your import file. --- #### **"Cannot create a slot for this type of event. EventID: XX"** This error appears when you attempt to import time slots into a Roster event. Roster events do not support time-based appointments. **How to Fix:** - Confirm that the event is set as a PTA or Normal event. Only these types support time slots. - If needed, create a new event with the correct type and re-import your slot file. --- #### **"Resource not found. Resource: XX"** This error means the resource listed in your file does not match any existing resource in the event. **How to Fix:** - Check the spelling, capitalization, and spacing of the resource name in your file. - Go to the event setup screen and confirm the resource exists with the exact same name. --- #### **"Resource: XX has a slot at this time."** This message indicates that the resource already has an existing slot at the specified time. The system does not allow overlapping or duplicate slots. **How to Fix:** - Check the event’s existing slot schedule for the specified time. - Remove or update the conflicting slot from your import file. --- #### **"Cannot create a slot for the specified time interval for resource XX. Error code - 103."** This error appears when the duration of a slot in your file does not match the time interval settings of the event. **Example**: If the event uses 15-minute intervals but your file specifies a 20-minute duration, this error will occur. **How to Fix:** - Go to the event’s time slot configuration and verify the interval setting. - Adjust your file so that the slot durations match the expected time increments (e.g., 15, 10, or 5 minutes).