# Parent-Student Relationship File Error Messages

#### **<span class="rvts0"><span class="rvts34">Could not find Parent with ID 'XX' or Student with ID 'YY', as this parent/student was not imported</span></span>**

<span class="rvts20">This error indicates that the </span>**<span class="rvts21">ParentID</span>**<span class="rvts20"> or </span>**<span class="rvts21">StudentID</span>**<span class="rvts20"> listed in the **Parent-Student Relationship** File does not match any record in the imported **Parent File** or **Student File**.</span>

<span class="rvts20">**Example**:</span>

- <span class="rvts20">If the ParentID in the relationship file is </span><span class="rvts117">12345</span><span class="rvts20"> but no parent with this ID exists in the Parent File, the system will flag this error.</span>
- <span class="rvts20">Similarly, if the StudentID is </span><span class="rvts117">67890</span><span class="rvts20"> and it doesn’t exist in the Student File, this error will appear.</span>

**<span class="rvts21">How to Fix</span>**

1. <span class="rvts21">Verify the Parent File</span><span class="rvts20"> - open the Parent File and confirm the ParentID </span><span class="rvts117">XX</span><span class="rvts20"> exists and was correctly imported.</span>
2. <span class="rvts21">Verify the Student File</span><span class="rvts20"> - open the Student File and ensure the StudentID </span><span class="rvts117">YY</span><span class="rvts20"> exists and was correctly imported.</span>
3. <span class="rvts21">Update the Relationship File</span><span class="rvts20"> - correct any mismatched or missing ParentIDs or StudentIDs in the Parent-Student Relationship File.</span>
4. <span class="rvts21">Re-import the corrected files</span><span class="rvts20"> - import the Parent File and Student File first, followed by the Parent-Student Relationship File.</span>