Parent File

The Parent File adds parents to the system. This file is required only if you are using Single Sign-On (SSO) authentication.

The Parent File Columns

This file lists all the parents and must contain the following fields:

• ParentID - Identifies the parent. This must be unique.
• First - Contains the first name of the parent.
• Last - Contains the last name of the parent.
• Email - Contains the parent’s email address. Only one email address should be entered here.

File Format

• File Type: Tab-delimited text file (*.txt or *.tsv).
• First Row: Must contain column headers.
• Example Tools: Export from Excel or Google Sheets as Tab-delimited Text.

TEMPLATE

Important Notes

• ParentID and Email must be unique. If multiple rows contain the same ParentID, only one contact will be created, with each row updating the previously imported record
• If multiple rows contain the same Email, only one contact will be created, with each row updating the previously imported record.
• If you do not want parents to attach students to their accounts, disable this option in Global Setup / Business Setup under Miscellaneous by unchecking "Allow parents to attach and detach students."

Where to Check Imported Data?

• The Parent File imports contact records only.
• Admins can check the Contacts page in the Admin UI to verify the imported parents.