Reports
When you log into pickAtime, you'll land on the Event Reports page by default. Reports fall into two categories: Event-Specific and Account-Specific.
Event-Specific Reports
Select your event from the Event pull-down. If your event's dates have already passed, enter a From/To date range to pull historical data — otherwise, this is optional.
Managing Reports
Every report supports the following options:
| Action | Description |
|---|---|
| Format | Print, export to XML, or export to tab-delimited (Excel-compatible) |
| Email Report | Send the report to yourself or others |
| Save Report Settings | Saves customizations (e.g., added fields) so they persist next time you run the report |
| Schedule Report Delivery | Set a date range, time of day, and frequency for automated email delivery |
Account-Specific Reports
Select Account Reports mode to view data across your entire vendor account (all events).
| Report | What it shows |
|---|---|
| Settings | Your account's auto-generated scheduler URL |
| Account – Invoices and Payments | Account balance, invoice history, and payment history. Click an invoice # to view it and pay by credit card. |
| Problem Appointments | Appointments placed "on hold" — e.g., when a slot with an existing appointment is deleted, the appointment isn't deleted but flagged here for review |
| Appointments from All Events | All appointments across every event on your account |
| Appointments for All Roster Events | All appointments across every Roster event |
| Contacts Without Appointments | Contacts who've logged in but never booked an appointment |
| List of Admins | Admin emails and access levels. For teachers (auto-assigned Appointment Viewer access), this also shows which resources they can access. Click Additional Fields → Last Logged In to see last login dates. |
| % Full | Percentage of booked vs. available slots, across multiple events |
| Cancelled Appointments | All cancelled appointments, with cancellation date/time and who cancelled |
| Appointment Counts for All Events | Total appointment counts across every event |
| Resource Mapping | Shows all resources and their associated contacts. |
| Scheduled Report Delivery | Overview of your automated report deliveries — recipients, frequency, last sent date. Delete entries here to cancel a scheduled delivery. |
| Appointments Summary by Contacts | Summarizes appointments by each contact |