# Scheduler

**How do I add a logo to my scheduling site?**

Go to **Global Setup / Business**, under **Account Level Settings / Account Logo**, and click the **Upload** icon.

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**Do you support Spanish/French versions of the scheduling page?**

Not natively — your browser's built-in translation tool can be used instead.

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**How do I test the scheduler?**

Go to your **Online Scheduling** link, add a student to your account, and view their teachers' schedules as a parent would.

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**I see "there are no events available" or "the online scheduler is closed" when testing.**

The scheduler isn't currently open. Check **Settings / UI Setup / Scheduler Availability** start/end dates.

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**The scheduler is closed, but participants can still cancel — why?**

This is expected. Once closed, participants can still log in and view (but not book) appointments. Whether they can **cancel** depends on the setting **"Customer cannot cancel their appointment closer than XX hours/days"** under **Settings / UI Setup / Appointment Cancellations**. If cancellation isn't allowed, they'll see a message to call the company instead.

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**Our account URL shows a 404 error during testing — how do we fix this?**

This usually happens when **Category Sort** is enabled but no categories have been assigned to your events.

**Fix:**

1. Go to **Events Preview / Events Settings / Manage Categories for Events**.
2. Under **Category Sort**, uncheck **"Allow customer to select category first."**