Setting Up the SKY API Importer

I connected pickAtime through the Blackbaud Marketplace, but I don't see the SKY Importer.

The SKY Importer must be enabled manually:

  1. Go to Global Setup / Business / Show Advanced Options / Single Sign On Options / Blackbaud.
  2. Check "Use SKY API Importer."

The importer will now appear in the Importer section.


I added an event, but no events are available to import.

Blackbaud imports only work with PTA Events. If your event was created as a Normal or Simple PTA event, it won't appear in the importer.

Fix: Create a new event using the PTA Event type and run the import again.


What Blackbaud roles are required to use the SKY Importer?

The account running the import must have:

⚠️ If you recently received a new role, log out of Blackbaud and log back in before attempting the import.


Revision #4
Created 2026-06-22 01:35:13 UTC by Anne Taves
Updated 2026-06-22 23:47:37 UTC by Anne Taves