# Global Setup / Contacts

<span class="rvts20">Use this section to configure custom prompts and registration forms. This allows you to collect essential information from participants (such as parents) when they first register or log in to your scheduling site.</span>

<span class="rvts20">See also the </span>[Collect Information from Customers](https://help.pickatime.com/books/additional-event-features/page/collect-information-from-customers)<span class="rvts20"> page.</span>

## **<span class="rvts0"><span class="rvts57">Advanced Options</span></span>**

<div class="rvps10" id="bkmrk-feature-functionalit"><table><tbody><tr><td>##### **<span class="rvts21">Feature</span>**

</td><td>##### **<span class="rvts21">Functionality</span>**

</td><td>##### **<span class="rvts21">Instructions</span>**

</td><td>##### **<span class="rvts21">Notes</span>**

</td></tr><tr><td>**<span class="rvts21">Default Password</span>**

</td><td><span class="rvts20">Reset passwords for any contact except those with Administrator access.</span>

</td><td><span class="rvts20">Navigate to the </span><span class="rvts21">Contacts</span><span class="rvts20"> tab, search for the user, and click </span><span class="rvts21">Reset PW</span><span class="rvts20">.</span>

</td><td><span class="rvts20">Change the global default password (e.g., 123456) under </span><span class="rvts21">Global Setup / Contacts / Advanced Options</span><span class="rvts20">.</span>

</td></tr><tr><td>**<span class="rvts21">Reset Admin Passwords</span>**

</td><td><span class="rvts20">Resets passwords for all Admin levels (except the main Administrator) to the Default Password.</span>

</td><td><span class="rvts20">Click the </span><span class="rvts21">Reset Admin Passwords</span><span class="rvts20"> button.</span>

</td><td><span class="rvts20">This will NOT reset passwords for Admins who have signed in within the last month.</span>

</td></tr><tr><td>**<span class="rvts21">Modify Access Level</span>**

</td><td><span class="rvts20">Enables mass updates to Admin access levels.</span>

</td><td><span class="rvts20">Select the new access level from the options provided.</span>

</td><td><span class="rvts20">Often used to upgrade "Appointment Viewers" to "Appointment Makers" to enable the </span><span class="rvts21">Block Schedule</span><span class="rvts20"> feature.</span>

</td></tr><tr><td>**<span class="rvts21">Remove All Parents</span>**

</td><td><span class="rvts20">Deletes contact records with a ParentID value.</span>

</td><td><span class="rvts20">Click the </span><span class="rvts21">Remove All Parents</span><span class="rvts20"> button.</span>

</td><td><span class="rvts20">Does not remove parents who have logged in during the last month.</span>

</td></tr><tr><td>**<span class="rvts21">Remove All Customers</span>**

</td><td><span class="rvts20">Removes contacts from the database based on a selected access level.</span>

</td><td><span class="rvts20">Select the access level in the pop-up; this removes that level and all lower levels.</span>

</td><td><span class="rvts20">Will not remove contacts with future appointments or those who signed in during the previous month.</span>

</td></tr><tr><td>**<span class="rvts21">Remove All Students</span>**

</td><td><span class="rvts20">Removes all students from the vendor account.</span>

</td><td><span class="rvts20">Click the </span><span class="rvts21">Remove All Students</span><span class="rvts20"> button.</span>

</td><td><span class="rvts20">Excludes students enrolled in future classes or events active in the previous month.</span>

</td></tr><tr><td>**<span class="rvts21">Remove Students not enrolled</span>**

</td><td><span class="rvts20">Deletes students who are not currently enrolled in any event.</span>

</td><td><span class="rvts20">Click the </span><span class="rvts21">Remove Students not enrolled</span><span class="rvts20"> button.</span>

</td><td><span class="rvts20">Useful for removing mistaken imports or graduated students.</span>

</td></tr></tbody></table>

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